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About the Role

We are seeking a Product Manager to shape and grow the UK Cards product. This role requires an owner and builder mentality, focusing on questioning, challenging assumptions, and improving the product through practical solutions. You will collaborate with engineering, operations, data, finance, and commercial teams to identify problems, validate opportunities, and drive execution within the Cards business, combining product thinking, experimentation, problem-solving, and AI tooling.

Responsibilities

Drive product and growth initiatives by identifying opportunities to improve customer experience, engagement, conversion, and business performance.
Design and run experiments across acquisition, onboarding, engagement, and retention.
Improve customer journeys, product features, and servicing experiences.
Utilize data and customer insights to prioritize product opportunities.
Define MVPs and validate ideas before committing engineering resources.
Work closely with engineering teams to deliver high-impact improvements.
Build operational leverage and AI-enabled workflows by improving internal tooling and operational processes.
Drive adoption of AI tools across the team.
Support the development of AI-powered customer support and servicing.
Automate manual operational processes.
Help teams make faster and better decisions through improved workflows.
Own cross-functional problem-solving by operating across product, operations, finance, capital markets, and customer servicing.
Identify operational bottlenecks and drive improvements.
Coordinate complex initiatives across multiple teams.
Translate ambiguous business problems into impactful plans.
Balance customer outcomes with commercial and operational constraints.
Continuously challenge existing processes to help the organization operate more simply, faster, and effectively.

Requirements

4+ years of experience in product, strategy, consulting, analytics, or startup environments.
Experience owning products or growth initiatives.
Strong interest in fintech, lending, and technology.
Comfortable working across both strategy and execution.
Curious about AI and how new tools can improve product development.
Interested in building and scaling products with real business impact.
Thinks from first principles rather than accepting how things currently work.
Challenges assumptions and asks high-quality questions.
Enjoys solving ambiguous and messy problems.
Uses data confidently to make decisions.
Moves quickly and tests ideas pragmatically.
Highly ownership and execution focused.
Can operate independently with broad direction.
Communicates clearly across technical and non-technical teams.
Comfortable switching between product, operational, and commercial contexts.

Skills

Product thinking
Experimentation
Problem solving
AI tooling
Data analysis
Customer insights
Agile methodologies
AI adoption
Workflow automation
Cross-functional collaboration
Communication

Location

Work Type

Hybrid
Remote

Experience Level

4+ years

Benefits

Flexible working
Private health cover
Retirement savings plans
Employee referral programme
Complimentary lunches on in-office days
Cycle-to-work schemes
Electric vehicle salary sacrifice schemes

About the Company

Lendable is building the world's best technology to help people get credit and save money, aiming to be one of the world’s leading fintech companies.
We are one of the UK’s fastest-growing tech companies, profitable since 2017, and backed by top investors.
We have rebuilt core consumer finance products (loans, credit cards, car finance) to provide instant funding.
We are expanding into the US and European markets, targeting areas dominated by traditional banks with outdated systems.