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About the Role

The Fashion Advisor will play a pivotal role in creating desire by navigating fashion trends and shaping the narrative of luxury. This role requires strong interpersonal skills to connect with clients, create a welcoming atmosphere, and collaborate with colleagues to elevate excellence.

Responsibilities

• Cultivate genuine relationships to foster trust and ensure enduring loyalty from clientele.
• Tailor and offer personalized guidance to elevate clients' journeys by understanding their preferences and lifestyles.
• Maintain an organized approach to tasks, ensuring efficiency and attention to detail.
• Foster a culture of collective brilliance and creativity within the boutique.
• Champion the brand’s legacy of excellence by inspiring colleagues to uphold the highest standards of luxury service.

Requirements

• Ability to build authentic, lasting relationships through empathy and personalized service.
• Strong awareness of trends and a deep appreciation for Chanel’s heritage and style.
• Confident, elegant storytelling and interpersonal skills to engage clients meaningfully.
• Collaborative attitude to foster a positive, high-performing boutique environment.
• Organized, efficient, and committed to delivering excellence in every task.

Skills

• Interpersonal skills
• Clienteling
• Trend awareness
• Storytelling
• Collaboration
• Organization
• Efficiency

Location

• New Bond Street

Work Type

• Permanent
• Full Time

Benefits

• Private Medical Insurance covering pre-existing medical conditions and ability to add family members
• Online GP App with 24/7 appointments available within 24 hours
• Cycle Scheme participation for a tax-exempt bike and/or accessories
• Pension
• Life Assurance
• Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100s more
• Employee Assistance Programmes
• Other Support Lines
• Arts & Culture Ticket Discounts across major London attractions
• CHANEL Product Discounts
• Employee Only Sales
• Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones

About the Company

• CHANEL is committed to delivering the ultimate luxury experience across all client touchpoints.
• Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches.
• Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations.
• At present, Chanel employs more than 32,000 people worldwide.
• As an independent company, its core values are grounded in: Exceptional creation and client experience, Nurturing human potential, Having a positive impact – on people, the environment and communities around the world.
• As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.
• Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities.
• It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations.
• This means everyone can grow, continue to be inspired and feel included, now and in the future.
• The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.
• Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.

Equal Opportunity

• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress.
• We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams.
• We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.