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About the Role

We are seeking a bilingual doctor to lead and manage medical service teams for our TRICARE program, providing comprehensive support to TRICARE beneficiaries. This role involves managing patient care, coordinating with medical facilities, and ensuring smooth operations within the TRICARE service framework.

Responsibilities

• Manage and evaluate Near Patient Medical Team members.
• Ensure patient-first care in collaboration with US military facilities, partner hospitals, and the TRICARE Contact Centre.
• Liaise with the Quality Assurance team.
• Oversee performance improvement plans for Near Patient Team members.
• Handle escalations from nurses.
• Escalate to physicians or partner hospital physicians as needed.
• Translate medical documents when necessary.
• Communicate with the US government.
• Train new team members.
• Visit partner hospitals and US military medical facilities as required.

Requirements

• 3-5 years of practical experience after obtaining a medical license.
• Experience in acute clinical case management.
• Broad clinical/medical experience in general practice, family medicine, internal medicine, accident/emergency, aerospace medicine, anesthesiology, ICU, or tropical medicine (preferably a field capable of general management).
• Leadership and staff management skills.
• Native-level Japanese language proficiency.
• Business-level English proficiency (TOEIC 865 or higher).
• Valid driver's license.
• Ability to travel for business.
• Experience in military medical systems (preferred).
• Presentation and communication skills with specialized knowledge (preferred).
• Ability to effectively balance medical needs with a business perspective.
• Proactive, solution-oriented, and client-focused.
• Negotiation skills.

Skills

• Medical Team Management
• Clinical Case Management
• Patient Care Coordination
• Reporting
• Leadership
• Staff Management
• Performance Improvement
• Medical Document Translation
• Communication
• Negotiation

Location

• Okinawa
• Sasebo
• Iwakuni

Work Type

• Full-time
• Permanent Employee
• Hybrid (primarily remote work with occasional hospital visits)

Experience Level

• 3-5 years post-licensure experience

Education Level

• Medical License

Salary/Compensations

• Based on experience and abilities

Benefits

• Social insurance
• Labor insurance
• Commute allowance
• Retirement allowance
• Paid time off (3 days in first 6 months, 15 days in 1st year, 16 days in 2nd year, up to 20 days annually)

About the Company

• International SOS is a global company assisting multinational corporations and governments with risk prevention and mitigation for employees working remotely or overseas. We operate in 85 countries with approximately 1,000 locations and 10,000 employees. Our 26 assistance centers provide support from doctors, nurses, security experts, and coordinators. We are experiencing growth in Japan due to the increasing number of Japanese companies expanding globally. Our services are utilized by 87% of Fortune 100 companies, positioning us as a world leader in our industry.