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About the Role

As the Team Leader – FS Administration (EMEA), you will lead the delivery of high-quality, accurate, and timely administration of reinsurance treaties in line with contractual terms, regulatory requirements, and internal control frameworks, including SOX for our Longevity swap and Mass lapse reinsurance products. You will provide leadership and direction to the administration team, ensuring strong operational performance, effective prioritization, and continuous development of team capability. You will maintain oversight of complex administration activities, ensuring the integrity of data, financial reporting, and reconciliation processes. You will also drive process improvements, strengthen controls, and foster a high-performing, collaborative team environment.

Responsibilities

Oversee delivery of administration activities to ensure accuracy, timeliness, and compliance with treaty terms, regulatory requirements, and SOX controls
Provide direction and guidance on complex cases, data issues, and reconciliation challenges
Maintain accountability for overall quality and output of the team
Lead, support, and develop a team of FS Administration analysts
Allocate and prioritize workload across the team, ensuring effective capacity management
Set clear expectations and promote a culture of accountability and continuous improvement
Act as the primary escalation point for team members
Act as a key escalation contact for internal stakeholders (Finance, Valuation, Risk, Treasury, Audit)
Lead resolution of complex or sensitive issues, ensuring clear communication and ownership
Build and maintain strong stakeholder relationships across EMEA
Lead onboarding, training, and ongoing development of team members
Provide structured coaching and feedback to improve performance and technical capability
Promote knowledge sharing, strong documentation practices, and consistent standards
Lead or support delivery of projects, including process improvements, system enhancements, and automation
Identify and drive initiatives to improve efficiency, reduce risk, and strengthen controls
Champion change and ensure smooth implementation across the team

Requirements

Strong experience in Financial Services, pensions, insurance, or reinsurance administration
Proven experience leading or managing a team, with a focus on development and performance
Strong decision-making ability and confidence managing escalations
Excellent communication and stakeholder management skills, with the ability to influence at all levels
Strong organizational and prioritization skills
Advanced Excel and data analysis capability
Experience in reinsurance or longevity-related products
Exposure to audit, regulatory, or control frameworks (including SOX)
Experience leading process improvement or change initiatives

Skills

Reinsurance administration
Longevity swap administration
Mass lapse reinsurance administration
SOX controls
Data integrity
Financial reporting
Reconciliation processes
Process improvements
Team leadership
Operational performance
Capacity management
Stakeholder management
Excel
Data analysis

Location

EMEA

Work Type

Full-time

Experience Level

Team Leader
Management

Education Level

Professional qualifications (e.g. CII) or equivalent experience

About the Company

RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration.
A Fortune 200 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions.
Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.
Understanding RGA's story starts with getting to know us.
Driven by our purpose, we work to solve today’s challenges while looking ahead to tomorrow.
We are thinkers, creators, and innovators.
We are each unique, yet we share a belief that change happens when people collaborate for good.
We work to make a difference every day at RGA.

Equal Opportunity

To create a modern and seamless experience, we use artificial intelligence (AI) in parts of our preliminary screening process. This technology helps us personalize job recommendations, automate interview scheduling, evaluate candidates based solely on experience—without considering name, gender, or other personal details—and provide real-time answers through our chatbot. AI is used only during early screening and never makes hiring decisions. Your RGA recruiter will work closely with you every step of the way to ensure the process feels personal, thoughtful, and focused on you.