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About the Role
This is a paid working student position at SAP, offering opportunities to find purpose in your career. You will assist the Regional Director and Leadership Team of Customer Success MEE in day-to-day business, support long-term strategies, manage your own projects, analyze team metrics using CRM and AI, and create customer success assets.
Responsibilities
- Assist the Regional Director and the Leadership Team of Customer Success MEE at SAP Business Transformation Management incl. the solution SAP Signavio and SAP LeanIX in day-to-day business
- Support on long-term strategies to improve customer impact, outcome, processes and best practices
- Manage your own projects to assist the regional team
- Create, prepare and analyze reports on team metrics in CRM software and using AI capabilities
- Working on customer success assets e. g. workshops, guidelines to provide a better success play to our customers
Requirements
- Student (f/m/d) at an university or an university of applied sciences, preferred in the first semester of a master studies
- Preferred fields of study: Business Administration, Innovation and Digital business and Management
- Very good knowledge in Microsoft Office products and AI capabilities
- Fluent in German and English
- Taking initiative, team player, expert in organizing, creative, staying curious, perseveres, like to work on meaningful innovative projects and are energized by lifelong learning
- First experiences in customer facing areas and roles ideally in post-sales
- Sophisticated business sense and understanding of underlying drivers/strategy of customers business
- Project management skills
- Cover letter, resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships)
- Describe your experience and skills in foreign languages and computer programs / programming languages
Skills
- Microsoft Office
- AI capabilities
- German
- English
- Customer facing
- Post-sales
- Business sense
- Project management
Location
- Berlin
- Munich
- Remote within Germany
Work Type
- Hybrid
- Limited Part Time
Experience Level
- Student
Education Level
- Master studies
Benefits
- Constant learning
- Skill growth
- Great benefits
- Team that wants you to grow and succeed
- Focus on health and well-being
- Flexible working models
About the Company
- SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
- Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
- As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
- Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.
- At SAP, you can bring out your best.
- SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.
- At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
- We ultimately believe in unleashing all talent and creating a better world.
Equal Opportunity
- SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.
- If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.