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About the Role
SAP helps improve the world by influencing over 20 industries and 80% of worldwide trade. This role supports the Regional Director and the Leadership Team of Customer Success MEE in business transformation management, focusing on SAP Signavio and SAP LeanIX solutions. It involves managing projects, analyzing team metrics using CRM software and AI, and developing customer success resources.
Responsibilities
- Support the Regional Director and the Leadership Team of Customer Success MEE in SAP Business Transformation Management, including SAP Signavio and SAP LeanIX solutions in daily business.
- Support long-term strategies for improving customer impact, results, processes, and best practices.
- Manage own projects to support the regional team.
- Create, prepare, and analyze reports on team metrics using CRM software and AI functions.
- Work on customer success resources such as workshops and guidelines for better customer success.
Requirements
- Student (m/f/d) at a university or university of applied sciences, preferably in the first semester of a Master's program.
- Preferred fields of study: Business Administration, Innovation and Digital Business and Management.
- Computer skills: Very good knowledge of Microsoft Office products and AI functions.
- Language skills: Fluent in German and English.
- Soft skills: Take initiative, team player, organizational expert, creative, remain curious, work persistently, enjoy working on meaningful innovative projects, and be motivated by lifelong learning.
- Other: Initial experience in customer-oriented areas and roles, ideally in the post-sales phase, sophisticated business understanding, and understanding of underlying drivers/strategies of customer business, project management skills.
Skills
- Microsoft Office products
- AI functions
- Project management
Location
- Berlin
- Munich
- Remote within Germany
Work Type
- Global
- Strategic
- Paid working student position
- Part-time
- Temporary
- Hybrid
Experience Level
- Student
Education Level
- Master's program (preferably first semester)
- University degree
- University of applied sciences degree
Benefits
- Continuous learning
- Skill development
- Great benefits
- Supportive team
About the Company
- SAP innovations help over four hundred thousand customers worldwide to work together more efficiently and use business insight more effectively.
- SAP was originally known for its leadership in ERP software (Enterprise Resource Planning) and has evolved into a market leader for end-to-end software for business applications and related services for database, analytics, intelligent technologies, and experience management.
- As a cloud company with two hundred million users and over one hundred thousand employees worldwide, SAP is purpose-driven and future-oriented, with a highly collaborative team ethic and commitment to personal development.
- SAP connects global industries, people, and platforms, ensuring every challenge receives the solution it deserves.
- SAP's culture of inclusion, focus on health and well-being, and flexible work models ensure everyone feels included and can perform at their best.
- SAP invests in its people to build confidence and help everyone reach their full potential.
- SAP's goal is to foster all talents and create a better world.
Equal Opportunity
- SAP is committed to the values of equal employment opportunities in the workplace and offers accessible support in case of physical and/or mental impairments.
- Requests for reasonable accommodations are reviewed on a case-by-case basis.