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About the Role
The Head of Hospitality Sales is responsible for driving new business and revenue growth for Indeed Flex across the UK hospitality sector. This role blends strategic relationship-building with disciplined new-business acquisition, acting as the face of Indeed Flex in hospitality to open doors, win new clients, and build long-term partnerships.
Responsibilities
- Own and grow Indeed Flex's hospitality network across London and nationally.
- Represent Indeed Flex at industry events, trade associations, hospitality forums, and client-facing networking opportunities.
- Build trusted relationships with senior stakeholders.
- Stay close to sector trends: labour market dynamics, wage inflation, compliance, and workforce planning in hospitality.
- Provide market intelligence on pricing, positioning, and competitors to inform sector strategy.
- Identify and target national, regional, and multi-site hospitality employers aligned to Indeed Flex's growth priorities.
- Develop and execute strategic outbound plans to penetrate priority accounts.
- Lead discovery conversations with senior stakeholders and translate workforce challenges into commercial proposals.
- Negotiate and close contracts, maintaining a collaborative, solution-oriented approach.
- Convert qualified opportunities into long-term revenue partnerships.
- Build and maintain a high-value pipeline aligned to revenue targets.
- Accurately forecast performance and deal progression.
- Ensure strong CRM discipline and opportunity hygiene (Salesforce preferred).
- Meet and surpass assigned revenue targets and performance benchmarks.
- Maintain a strong focus on GP and margin over GMV.
- Work closely with internal teams (operations, client success, marketing, and Indeed partnership teams).
- Collaborate with colleagues to enhance deal probability and ensure smooth onboarding and delivery.
- Support the wider sales team with hospitality sector insight and introductions where relevant.
Requirements
- Proven track record in new business sales or business development within hospitality, staffing, or recruitment.
- Deep experience across at least two of: recruitment/staffing sales, contract catering, and premium hospitality venues (hotels, fine dining, members' clubs, events, etc.).
- Established London hospitality network with the ability to open doors and generate warm introductions.
- Experience selling into multi-site or national hospitality operators.
- Strong outbound prospecting and account penetration skills.
- Ability to manage complex, multi-stakeholder sales cycles.
- Executive-level credibility - comfortable engaging senior decision-makers face to face.
- Data-driven pipeline management and forecasting discipline.
- Excellent communication skills - written, verbal, and presentation.
- Strong CRM discipline and IT literacy (Salesforce experience preferred).
- Highly proactive and resilient with a strong ownership mentality.
- Sector ambassador - credible, well-connected, and passionate about hospitality.
- Structured and disciplined in managing sales activity.
- Comfortable operating at both strategic and tactical levels.
- Strong communicator with executive-level credibility.
- Motivated by growth, impact, and measurable outcomes.
- Team player - collaborates internally and motivates others through energy and results.
Skills
- Sales
- Business Development
- Networking
- Relationship Building
- New Business Acquisition
- Client Relationship Management
- Pipeline Management
- Forecasting
- CRM
- Salesforce
- Communication
- Presentation Skills
- Negotiation
- Contract Closing
- Market Intelligence
- Strategic Planning
- Outbound Prospecting
- Account Penetration
Location
- London
Work Type
- In-office
- Hybrid
Experience Level
- Senior
Salary/Compensations
- £60,000 to £70,000 salary per annum + OTE £40,000
Benefits
- 25 days holiday + Duvet days
- Free lunch in office
- Cycle to work scheme
- Pension
- Private Medical Healthcare
- Dental Plan
- Discounted gym membership
- Day off on your birthday
- Perkbox - discounts and goodies on some of your favourite brands
About the Company
- Indeed Flex is a tech-first staffing platform that gives workers the freedom to choose their own shifts and businesses the power to hire with a click.
- We operate with the agility and energy of a high-growth scale-up, backed by the stability and resources of Indeed - the world’s #1 job site.
- We are modernizing the world of temporary work, providing our community of "Flexers" with total control, choice, and ownership over how they work.
- Our platform helps businesses scale their workforce efficiently during busy periods without long-term commitment or administrative hassle.
- We are building a more flexible, efficient, and empowered labour market for everyone, across hospitality, retail, or warehousing.