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About the Role

The HR Manager will support the Director of Human Resources, Europe, in delivering HR services to London-based partners, associates, and business service professionals. This role involves acting as a trusted advisor on employee relations, performance management, and people-related risks, while also collaborating with the global HR team on projects.

Responsibilities

• Partner with leaders to provide strategic people advice and solutions supporting organizational goals, workforce effectiveness, talent development, and employee engagement.
• Utilize people data and insights to inform decision-making and drive business performance.
• Act as a trusted advisor on people and organizational issues.
• Lead and manage employee relations cases, including disciplinary, grievance, capability, absence management, harassment, bullying, and workplace conflict.
• Conduct investigations ensuring fair, consistent, and legally compliant outcomes.
• Provide expert advice on employment legislation, HR policies, and best practices.
• Identify employee relations trends and recommend proactive interventions to mitigate risk.
• Ensure all employee relations documentation is accurate, comprehensive, and compliant.
• Manage probation and end-of-contract meetings.
• Support employee engagement initiatives and action planning.
• Partner with leaders to improve employee experience and retention.
• Foster a positive and collaborative workplace culture.
• Identify organizational, team, and management development needs.
• Coordinate the delivery of internal and external training programs, workshops, and development initiatives.

Requirements

• Minimum of 5 years of experience in an Employee Relations focused role within a law firm.
• Strong knowledge of employment law and HR best practices.
• Extensive experience managing employee relations cases from investigation to resolution.
• Demonstrated experience coaching and influencing managers at all levels.
• Strong stakeholder management and relationship-building skills.
• Excellent mediation and conflict-resolution capabilities.
• Punctuality and regular attendance are required.
• Must be highly skilled in MS Suite – Word, Excel, and PowerPoint.
• HR Hub and Greenhouse experience is preferable.

Skills

• Employee Relations
• Employment Law
• HR Best Practices
• Investigation
• Coaching
• Influencing
• Stakeholder Management
• Relationship Building
• Mediation
• Conflict Resolution
• MS Suite (Word, Excel, PowerPoint)
• HR Hub (preferable)
• Greenhouse (preferable)

Location

• London

Work Type

• Hybrid
• 3 days per week in the London office
• 2 days remote working
• Full-time

Experience Level

• Minimum of 5 years of experience

About the Company

• This position description is intended to reflect general duties and responsibilities and is not to be interpreted as all encompassing. Nothing in this job description restricts the Firm’s right to assign or reassign duties and responsibilities to this job at any time.