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About the Role

A global biopharmaceutical company seeks a Senior Manager to lead benefits program management, vendor governance, and operational excellence initiatives across the APAC region. This role focuses on benefits administration, compliance, vendor performance, and process optimization, partnering with various stakeholders to enhance employee experience and drive efficiency.

Responsibilities

• Manage regional benefits vendors, overseeing service quality, cost efficiency, and contract renewals.
• Develop metrics and reporting to evaluate vendor performance and operational effectiveness.
• Build strong partnerships with carriers and external providers across APAC markets.
• Ensure compliance with local regulations and evolving legislative requirements across multiple markets.
• Oversee governance activities related to pension, retirement, and health & wellbeing programs.
• Support audits, compliance reporting, and issue escalation management.
• Support communication and promotion of employee benefits, wellness, and work-life programs.
• Collaborate with internal stakeholders to improve employee engagement and program utilization.
• Drive process improvement, standardization, and automation initiatives across benefits operations.
• Serve as a subject matter expert on renewals, analytics, and regional compliance topics.
• Lead benefits-related activities for post-merger integration projects.
• Support harmonization and standardization of benefits programs for acquired organizations.
• Participate in pension-related transformation and governance initiatives.

Requirements

• 5–7+ years of experience in benefits, total rewards, or HR operations across multiple markets.
• Strong experience in vendor management, compliance, and benefits administration.
• Knowledge of pension governance, actuarial requirements, and employee benefits operations.
• Experience managing large-scale or multi-year projects.
• Business-level Japanese and strong English communication skills.
• Experience in multinational or matrix organizations.
• Background in consulting or stakeholder-heavy environments.
• Familiarity with HR systems such as Workday, ServiceNow, ADP, or online benefits platforms.

Skills

• Benefits Strategy
• Vendor Management
• Governance
• Compliance
• Program Delivery
• Communication
• M&A Support
• Process Improvement
• Analytics

Location

• APAC

Work Type

• Full-time

Experience Level

• Senior Manager

Education Level

• Bachelor’s degree or equivalent professional experience

Benefits

• Regional exposure across diverse APAC markets
• Opportunity to influence benefits strategy and operational transformation
• High collaboration with HR, Finance, vendors, and global stakeholders
• Involvement in complex projects including M&A and process optimization

About the Company

• A global biopharmaceutical company.