About the Role
The Email & Collaboration Security (ECS) product line addresses critical enterprise security challenges including AI-augmented threats, collaboration security, multi-cloud complexity, and the need for rapid detection and response. This role requires reasoning about legacy systems and evolutionary trajectories to provide stable technical direction for ECS engineering teams, acting as a liaison between product management, engineering, and architecture leadership. Mimecast operates as an AI-first organization, expecting daily use of AI tools for design, documentation, analysis, and research.
Responsibilities
- Lead from the problem space, engaging at the problem-framing stage with PMs, UX, and engineers to articulate customer constraints and define success criteria.
- Own integration contracts (APIs, event contracts, data schemas) as first-class product artifacts that connect ECS capabilities to the broader Mimecast platform.
- Build architectural context for engineering teams through ADRs, service interaction patterns, NFR targets, and data contracts.
- Govern without blocking, introducing structure and discipline to reduce risk or improve quality, and constructively pushing back on platform standards when necessary.
- Reason about cost and unit economics, modeling cost trajectories for new architecture work and flagging unexpected spend with remediation proposals.
- Communicate effectively across all levels, from decision records for engineers to strategy narratives for leadership.
Requirements
- 10+ years building and operating production SaaS systems, with at least 3 years in a Solutions Architect, Principal Engineer, or equivalent role with product-shaping responsibility.
- Broad architectural lens, considering system shape, data flows, and organizational constraints.
- Comfort operating across cloud-native patterns (AWS, Kafka, managed services, distributed event architectures) at high throughput.
- Prior close collaboration with Product Managers and UX designers, understanding jobs-to-be-done framing.
- Genuine customer orientation.
- Understanding of SaaS unit economics and the commercial implications of architectural choices.
- Understanding of the implications of twenty years of software history in a production system, treating legacy as accumulated context.
- Structure and discipline as cognitive defaults.
- Ability to connect dots across a large picture, make decisions, and communicate them clearly.
- Proactive self-starter who identifies and drives resolution for the right problems.
- Comfort acting independently within a set of principles while maintaining alignment with stakeholders.
- Ability to structure ambiguity and treat it as a problem to be solved.
- Ability to reach a solution even without all the knowledge, navigating to an answer.
- AI tooling treated as a core capability multiplier with daily practice in design, documentation, research synthesis, and prototyping.
- Stays ahead of market and technology trends, bringing that signal back into product and architecture decisions.
- Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent demonstrable experience.
- A track record of product-shaping responsibility, not just technical delivery.
- Active, daily use of AI development tools in a professional setting.
Skills
- AI tooling
- LLM integration
- Prompt and data-contract stability
- Evaluation coverage for AI-driven features
- Email threat detection and prevention
- Email security efficacy
- Collaboration security
- DMARC analyzer
- Data platform and observability
- Analysis and Response
- End user application integration
- Internal operations enablement
- Cloud-native patterns (AWS, Kafka, managed services, distributed event architectures)
- SaaS unit economics
- Background in email security
- Threat detection
- DLP
- Identity
- Data platforms
- Agentic AI
- MCP (Model Context Protocol)
- LLM application architecture
- Eval design for AI features
- Product discovery practices
- Data contract / data mesh approaches
- M365 or GWS integration patterns
- SMTP relay architecture
- Cloud-native security SaaS
Location
- London UK
Work Type
- Full-time
Experience Level
- Senior
- 10+ years of professional software engineering and architecture experience
- At least 3 years in a senior architecture or principal engineering role
Education Level
- Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent demonstrable experience
Salary/Compensations
- £124,000 - £186,000 base
Benefits
- Incentive plans
- Other related benefits
About the Company
- Mimecast saves companies the embarrassment of awkward data slip ups by disrupting cybercriminal activity.
- We think fast, go big and always demand more.
- We work hard, deliver – and repeat.
- We grow with meaningful determination.
- We empower each other, live by our values, and always deliver on our purpose.
- We push each other to be better and expect to be pushed back.
- This is a community of respect.
- Where everyone is counted.
Equal Opportunity
- Mimecast is an equal opportunity employer committed to an inclusive and diverse workplace.
- We are proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background.
- We particularly welcome applicants from traditionally underrepresented groups.
- We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.
- Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
