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About the Role

We are seeking Senior Site Reliability Engineers (SREs) to design, build, and maintain Bank of America’s cutting-edge AWS Platform. This role offers the opportunity to work with a wide range of technologies and build a unique system-integration skillset, with the chance to be part of a fun, smart, hardworking, global team that is growing. Our team fosters a high-quality engineering culture, a customer-focused mindset, and builds for scale. We’ll give you room to innovate and present folks with the opportunity to have a significant impact on the evolution of the current and next generation cloud platforms for one of the largest financial institutions globally.

Responsibilities

Collaborate with a diverse set of developers, engineers, and architects to deliver infrastructure, policy, observability, and security as code.
Eliminate operational toil and identify and design platform improvements.
Define and measure service health using SLIs and SLOs.
Participate in a global support model.
Evolve our highly scalable enterprise platform.

Requirements

10 years of experience in either SRE, software development, or infrastructure engineering.
Extensive hands-on experience designing and operating highly automated, production-grade cloud platforms on a major cloud service provider (Amazon Web Services highly preferred).
Deep understanding of Site Reliability Engineering principles and practices.
Proven hands-on experience in creating complex infrastructure automation using Python, Java/JavaScript, Terraform, or Ansible.
Strong experience with monitoring tools such as Grafana, Prometheus, and Dynatrace, as well as AWS native tools.
Advanced proficiency in implementing a GitOps model with tools such as Terraform and CodePipeline.
Strong, foundational understanding of containerization technologies (such as EC2, ECS, EKS), Linux OSs, Networking, and CLIs including shell scripting.
Proven ability to work independently with minimal supervision within a global team with competing priorities.
Excellent interpersonal and organizational communication skills are a must.
Experience working with a complex controls environment and/or experience with implementing AWS tools and services like ControlTower, GuardDuty, Control Policies and Permission Boundaries.
Experience working with a complex IAM infrastructure, including Active Directory AWS Identity Center, PingIdentity, Okta, or other SSO solutions.
Advanced knowledge of networking (firewalls, DNS, Load Balancing, Proxies, etc.).
Experience in implementing, monitoring, and maintaining Bedrock, SageMaker, or other AI platforms.
Experience in implementing, monitoring, and maintaining a highly scalable and resilient enterprise platforms on GCP, Azure, or other Cloud service Provider using native services related to compute, storage, networking, security, and observability.

Skills

Python
Java/JavaScript
Terraform
Ansible
Grafana
Prometheus
Dynatrace
AWS native tools
CodePipeline
EC2
ECS
EKS
Linux OSs
Networking
CLIs
Shell scripting
ControlTower
GuardDuty
Control Policies
Permission Boundaries
Active Directory AWS Identity Center
PingIdentity
Okta
SSO solutions
Firewalls
DNS
Load Balancing
Proxies
Bedrock
SageMaker
AI platforms
GCP
Azure

Work Type

in-office culture

Experience Level

Senior
10 years of experience

Benefits

Competitive benefits to support their physical, emotional, and financial well-being.

About the Company

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world.
We’re devoted to being a diverse and inclusive workplace for everyone.
We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families.
Bank of America believes both in the importance of working together and offering flexibility to our employees.
We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.
Partnering Locally Learn about some of the ways Bank of America is making a difference in the communities we serve.
Global Impact Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates.
Opportunity and Inclusion Each employee brings unique skills, background and opinions.
We see opportunity and inclusion as our platform for innovation and a key component in our success.
Our Values Learn about our four values that represent what we believe.