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About the Role

This is a hands-on operational leadership role responsible for the planning, coordination and administration that keeps our programs running smoothly. You'll own key operational workstreams including program logistics, scheduling, stock and inventory management, school and venue partnerships, and the coordination of casual staff who support on-the-ground delivery. Working closely with the Service Delivery Manager and cross-functional teams, you'll help ensure every Code Camp program is delivered to a consistently high standard.

Responsibilities

Coordinate end-to-end operational planning for Code Camp programs nationwide
Develop and maintain schedules, run sheets and logistics plans to support successful program delivery
Ensure all operational requirements are in place ahead of program commencement
Monitor program quality, analyse feedback and identify opportunities for continuous improvement
Drive improvements to operational processes, systems and workflows
Act as the primary HQ contact for schools and venue partners
Coordinate event planning, scheduling and pre-program administration
Manage contracts, invoicing and administrative documentation
Resolve issues proactively while building strong long-term relationships
Manage inventory tracking, stock takes, ordering and replenishment
Forecast stock requirements ahead of upcoming programs
Coordinate deliveries and supplier relationships to ensure programs are fully equipped
Oversee casual staff responsible for stock movement and logistics execution
Provide guidance and support to Events Coordinators and casual operational staff
Coordinate rostering, onboarding and briefing of casual team members
Act as an escalation point for operational issues and support successful event delivery
Collaborate closely with Customer Support, Sales and Marketing teams
Support operational reporting, planning and strategic initiatives

Requirements

Experience in an operations, logistics, events, program coordination or service delivery role
Previous experience leading, coaching or coordinating others (formal leadership experience highly regarded)
Strong stakeholder management and relationship-building skills
Excellent written and verbal communication skills
Exceptional organisational skills and attention to detail
The ability to manage multiple priorities in a fast-paced environment
A proactive, solutions-focused mindset
Strong planning, project management and problem-solving capability
Confidence working autonomously while collaborating effectively across teams

Skills

Operations
Logistics
Events coordination
Program coordination
Service delivery
Stakeholder management
Relationship building
Written communication
Verbal communication
Organisational skills
Attention to detail
Multitasking
Problem-solving
Project management
Planning

Location

Sydney CBD

Work Type

Hybrid
Full-time

Experience Level

Senior

Benefits

Hybrid working flexibility
Supportive and collaborative team culture
Regular social events, team celebrations and recognition programs
Inclusive workplace
Birthday leave
Discounts on tutoring and Code Camp programs

About the Company

Code Camp is part of Cluey Learning, one of Australia's leading EdTech companies.
We teach children aged 5–13 how to code, create and problem-solve through engaging Holiday Camps and After School Programs.
Our mission is simple: to get kids excited about technology and empower them to become creators, not just consumers.
Every year, thousands of children across Australia attend our programs and discover a passion for technology, creativity and innovation.