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About the Role

Caseware is seeking a Senior UX Designer to own complex design challenges at the intersection of design craft and AI-assisted making. This role will contribute to transforming design practices by integrating tools like Figma Make, Claude Code, and Replit, while designing user experiences for cloud-based audit, financial reporting, and data analytics solutions used globally.

Responsibilities

• Design exceptional user experiences for Caseware’s cloud-based audit, financial reporting, and data analytics products, from problem framing through implementation using tools like Figma Make, Claude Code, and Replit alongside traditional UX methods.
• Shape the team's AI integration in design practice by evaluating new tools, sharing best practices, and balancing AI-assisted and manual workflows.
• Design human oversight moments within agentic workflows, determining user needs for visibility and choice, and collaborating with engineering on feature triggers.
• Contribute to evolving Caseware’s design system, enhancing component patterns, and ensuring AI-generated UI meets design system and accessibility standards.
• Plan and lead user research, utilizing AI for synthesizing findings and identifying patterns from usability testing.
• Lead cross-functional design discussions to shape product direction, aligning end-user and business requirements with Product and Engineering, and using AI-generated prototypes for rapid scenario modeling.
• Represent the design team to various stakeholders, including Team Leads, Development, Product, and external contacts, and drive cross-team initiatives.
• Mentor junior and intermediate designers, guiding them through complex design problems and ambiguity, and fostering growth in design craft and AI-assisted practices.
• Actively participate in design critiques and stay informed about advancements in UX practice, AI tooling, and the accounting software industry.

Requirements

• Demonstrated enthusiasm for the intersection of design craft and AI-assisted making.
• Understanding of responsible AI principles (bias, transparency, accountability, designing for trust).
• Critical thinking to ensure speed and automation do not compromise user-centered outcomes.
• At least 3 years of professional UX experience.
• A portfolio showcasing design process, leadership through problems, and decision-making under ambiguity.
• Fluency with AI-assisted tools such as Figma Make, Claude Code, and Replit, including effective prompting, custom workflow building, output evaluation, and refinement for design system and accessibility standards.
• Design experience with or a clear perspective on human oversight in agentic or AI-driven features, addressing accountability, transparency, and user control.
• Experience planning and leading end-to-end user research programs, including AI for synthesizing findings.
• Proficiency with Figma and related design/prototyping tools.
• Substantial experience working within and evolving a component-based design system.
• Strong working knowledge of accessibility standards and the ability to evaluate AI-generated components for compliance.
• Confidence representing design direction to senior stakeholders and driving cross-team initiatives without formal authority.
• Experience mentoring junior or intermediate designers with constructive feedback.
• Strong communication skills for facilitating design discussions and presenting design reasoning to non-design audiences.
• Knowledge of accounting, audit, or financial services industries is a bonus.
• Prior experience designing for AI-powered or conversational product features is a bonus.

Skills

• UX Design
• AI-assisted making
• Figma Make
• Claude Code
• Replit
• User Research
• Design Systems
• Accessibility Standards
• Prototyping
• Figma
• Responsible AI Principles
• Mentoring
• Communication

Location

• Toronto, ON

Work Type

• Hybrid
• Full-time
• Permanent

Experience Level

• Senior
• At least 3 years of professional UX experience

Salary/Compensations

• $105,000 CAD - $115,000 CAD per year

Benefits

• Discretionary bonus
• Commission
• Health insurance
• Retirement plans
• Flexible work options
• Remote opportunities
• Generous time-off policies

About the Company

• Caseware is a Canadian Fintech company with over 30 years of leadership in the global audit and accounting software industry, serving over 500,000 users in 130 countries.
• The company is in a major growth phase following a strategic investment from Hg Capital in 2020.
• Caseware focuses on customer-centric technology development for audits, financial reporting, and financial data analytics.

Equal Opportunity

• Caseware is dedicated to building diverse teams in an equitable and inclusive way, welcoming candidates of all backgrounds.
• Accommodations are available during the application and interview process.