About the Role
You’ll join the team delivering the Bus Solution package of the Opal Next Generation (ONG) program—an exciting, high-impact initiative that will reshape how passengers plan journeys, pay for travel, and access real-time information across the NSW Opal-enabled bus network. As Project Manager, you’ll take responsibility for end-to-end delivery of assigned workstreams from mobilisation through to handover within the TfNSW ONG Bus System project, working under the direction of the Program Director. This role has accountability for workstream outcomes across scope, schedule, budget, and quality. You will be able to operate with a high degree of independence, translate contractual obligations into structured delivery plans, manage multi-disciplinary teams across a globally distributed program, and maintain strong stakeholder relationships in a complex government environment.
Responsibilities
- Own end-to-end delivery of assigned workstreams, ensuring all contractual commitments, scope, timelines, and quality outcomes are met.
- Develop and maintain detailed workstream delivery plans, translating contractual and scope inputs into structured, actionable schedules.
- Track progress against scope, schedule, and budget at a workstream level, intervening early when any of the three drift and escalating to the Program Director where required.
- Identify and manage workstream-level risks, issues, actions, and decisions, maintaining RAID logs and other core artefacts to a high standard.
- Coordinate inputs across cross-functional delivery teams including engineering, software, hardware, operations, customer success, and finance.
- Ensure workstream outputs and deliverables meet quality standards and PMO requirements, coordinating reviews, approvals, and signoffs as required.
- Act as the workstream-level gatekeeper of scope: identify, assess impact, and route all changes through the agreed change control process.
- Maintain a clear, baselined scope understanding for assigned workstreams.
- Distinguish between in-scope delivery, scope creep, and chargeable change, and surface commercial implications to the Program Director promptly.
- Maintain accurate change and variation registers for assigned workstreams, supporting commercial governance and milestone billing processes.
- Serve as the primary delivery contact for workstream-level stakeholder engagement, managing relationships across internal teams, technical partners, and client representatives.
- Prepare and deliver clear, decision-ready workstream status updates, exception reports, and escalation packs for the Program Director, PMO, and governance forums.
- Communicate effectively across technical and business audiences, translating complex detail into clear, relevant messages.
- Facilitate workstream meetings and workshops that surface real issues and produce actionable outcomes, ensuring follow-through on decisions and actions.
- Coordinate with the Senior Project Officer on change management, communications, and stakeholder readiness activities related to assigned workstreams.
- Track workstream-level budgets and expenditure, forecasting monthly and implementing corrective actions as needed.
- Collaborate with the Program Director, Project Controller, and Finance on month-end processes, variance analysis, and revenue milestone inputs.
- Support accurate invoicing, cash collection, and financial reporting by ensuring workstream delivery milestones are tracked and evidenced.
- Proactively identify financial risks or variances and escalate with clear analysis and recommended actions.
- Lead proactive identification, assessment, ownership, and mitigation of workstream-level risks and issues.
- Escalate program-level risks or cross-workstream dependencies to the Program Director, with clear analysis and recommended mitigation options.
- Drive quality assurance across workstream deliverables, tracking reviews, approvals, and signoffs and ensuring audit and quality check actions are closed out.
- Ensure compliance with project governance standards, PMO frameworks, and contractual obligations across assigned workstreams.
- Contribute to program-level governance processes including reporting cycles, steering committee packs, and assurance checkpoints.
- Adhere to and reinforce PMO standards for document management, version control, reporting, and delivery discipline across assigned workstreams.
- Support the Program Director in representing workstream progress and performance in governance forums, escalating risks and decisions with appropriate context.
- Lead transition and handover planning for assigned workstreams into operational support, ensuring readiness is tracked and evidenced.
- Coordinate preparation of handover documentation, training materials, and operational readiness artefacts for assigned workstreams.
Requirements
- Strong project management experience on complex, multi-year technology or systems delivery programs, preferably within government, transport, or regulated environments.
- Demonstrated experience owning and delivering specific workstreams within a larger program, with accountability for scope, schedule, budget, and quality.
- Proven track record managing projects or workstreams involving software, hardware, and systems integration in field-deployed or operational environments.
- Strong commercial acumen, including contract interpretation, scope control, change control, and workstream-level financial management.
- Ability to develop and maintain detailed, risk-aware delivery plans and intervene effectively when delivery drifts.
- Exceptional stakeholder management and communication skills, including the ability to translate between technical and non-technical audiences at all levels.
- Demonstrated ability to produce clear, concise, decision-ready written communications including status reports, exception reports, and escalation packs.
- Strong facilitation skills, with the ability to run meetings that surface real issues and produce actionable outcomes.
- Sound knowledge of project management methodologies and PMO concepts, with the ability to operate with a high degree of independence within a defined program governance framework.
- Proficiency with project tools, document management, and reporting systems.
- Experience working across multi-disciplinary teams including engineering, software, hardware, and operations in a globally distributed delivery environment.
- Ability to work across multiple time zones, including Europe, which may require flexibility in working hours.
- Only applicants with Australian working rights will be considered for this role.
- Will need to successfully pass an Australian National Police Check if successful.
Skills
- Project Management
- Workstream Delivery
- Planning
- Scope Control
- Change Control
- Budget Management
- Quality Management
- Risk Management
- Issue Management
- Stakeholder Management
- Communication
- Financial Management
- Commercial Acumen
- Facilitation
- Reporting
- Document Management
- Version Control
- Team Coordination
- Enterprise Transit Technology Solutions
- Fare Collection
- ITS
- Safety-Critical Systems
- Cloud Platforms
- Linux-based Environments
- Containerised Environments
- Hardware-Enabled Field-Deployed Systems
Location
- Sydney-based
Work Type
- On-site
- Regular
Experience Level
- Project Manager
Education Level
- Formal PM qualifications (PMP, PRINCE2, MSP, or Agile) are desirable.
- Tertiary qualification in engineering, computer science, business, or a related field is desirable.
About the Company
- Trapeze Group is a global public transport technology leader. We partner with transport authorities and operator organisations to solve challenges, save money, and improve the experience of the millions of people that travel with our customers every day.
- Trapeze is part of Modaxo, the people-transport division of Constellation Software Inc. (TSX: CSU)—a global technology leader with over $8 billion USD in annual revenue.
- At Trapeze, we value our people and foster a collaborative, inclusive, and balanced work environment where everyone can thrive.
- You’re passionate about moving people. So are we. At Trapeze, we strive to enhance lives by building technology for a better tomorrow and providing unique solutions for life.
- We help public transport operators and authorities, public safety organisations and large-scale taxi enterprises address everyday pain points, save money and improve customer experience through the use of proven technologies.
- The efficiencies created through our solutions allow you to maximise your competitive advantage and enhance community outcomes.
- As the Asia Pacific branch of the Trapeze Group, we have a wealth of knowledge, experience and resources to draw upon both locally and from our colleagues in North America, Europe and the United Kingdom.
- We are also part of the Constellation Software Group, which services over 125,000 customers in more than 100 countries across the globe from offices on every continent.
- While our experience is broad and international, we are local in our approach and adapt to your environment country by country.
- We have been in the transport industry for more than 30 years and have a long history of collaborating with our customers to adapt to changing needs and new demands.
Equal Opportunity
- Trapeze Group is committed to creating a culture that values inclusion and diversity. We strongly encourage Aboriginal and Torres Strait Islander peoples, people with disability, mature aged workers, and people from culturally and linguistically diverse backgrounds to submit their application.
- All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, family or career responsibilities, or veteran status.
- Trapeze is an equal opportunity employer, we recruit, hire, train, promote and provide all other privileges of employment to qualified people without regard to age, race, colour, creed, national origin, gender, gender identity, gender expression, disability, marital status, citizenship status, ethnicity, familial status, religion, sexual orientation or any other classification for which discrimination is prohibited.
- Please inform us if you have a disability or special need that requires accommodation.
