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About the Role

This role is ideal for someone who thrives in a fast-paced environment, can step into new markets with confidence, lead teams through change, and keep service running at a high level. You will step into districts to provide leadership coverage when needed, supporting during manager absences, leadership transitions, or when a market needs additional operational support. You will be responsible for maintaining service quality, leading field teams, supporting customer relationships, and ensuring daily operations stay on track.

Responsibilities

Step into assigned districts and take ownership of daily operations
Keep valet trash service running smoothly and on schedule
Lead collectors and other field team members to ensure routes are completed successfully
Identify service or staffing issues quickly and take action to correct them
Support route coverage and help fill service gaps when needed
Build strong working relationships with property managers, field employees, and internal teams
Handle service concerns in a professional and timely manner
Train, coach, and hold team members accountable to expectations
Conduct property visits, route checks, and service audits
Review service documentation and maintain accurate records
Support payroll approval, reporting, and district administration
Travel to different markets as business needs require

Requirements

Operations or field leadership experience
Experience managing people in a service-based environment
Strong communication and problem-solving skills
Ability to work independently and make sound decisions in the field
Comfort stepping into new environments and adapting quickly
Strong sense of accountability and urgency
Willingness to travel extensively, including overnight stays when needed
Valid driver’s license and clean driving record
Basic computer skills, including Word, Outlook, and Excel
Smartphone required
Ability to lift up to 50 pounds and work outdoors in varying conditions

Skills

Communication
Problem-solving
Adaptability
Accountability
Urgency

Location

Austin–Fort Worth, Texas region

Work Type

Field-based
Extensive travel
Full-time

Experience Level

Operations or field leadership experience
Experience managing people in a service-based environment
Multi-site leadership experience (preferred)
Experience in valet trash, route-based operations, logistics, multifamily housing, or a similar service environment (preferred)
Experience supporting underperforming or transitional teams (preferred)

Education Level

High school diploma or GED

Salary/Compensations

Competitive full-time pay

Benefits

Company vehicle
Paid training
Health insurance
PTO
Opportunity for advancement
Independence in the field with strong operational support

About the Company

This is a high-impact leadership role for someone who can step in, take control, support teams, and keep operations moving.
If you enjoy solving problems, leading from the front, and making an immediate difference, we would like to hear from you.