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About the Role

The Air Import Specialist is responsible for managing air import shipments, ensuring high-quality service that meets or exceeds customer expectations. This includes coordinating with airlines and clients to provide updates on flight status and the arrival of shipments, while delivering exceptional service to both suppliers and customers. The role involves offering effective solutions, adhering to company policies, and ensuring full compliance with relevant laws, regulations, and industry best practices.

Responsibilities

Track the arrivals of cargo via web, with JAS origin and warehouses.
Receive customer service transmissions and send them to warehouses before 8 hours of flight arrival.
Report missing documents/packages to customer service, origin, and customer.
Enter and forward transmissions from customer services to generate the operation.
Generate the notice of arrival of the cargo to the warehouse/fiscal warehouse and send the dispatch.
Generate the invoice for freight and handling of the operation as soon as the cargo arrives.
Coordinate the sending of documents to customers by courier.
Issue Insurance according to customer service instruction.
Comply with customs transmissions at the time regulated by customs.
Notify the client of the arrival of their cargo immediately.
Daily tracking of all pending flights, reporting delays or other issues.

Requirements

Minimum 3 years’ experience in Air imports or combination of education and expertise.
Excellent organizational skills.
Excellent written and verbal skills.
Strong computer skills including Microsoft Office suite.
Detail oriented, able to multitask and meet deadlines.
Self-motivated, able to work in a team and independently.
Knowledge of US customs laws, practices and procedures.
Able to perform the essential duties of this position without posing a “direct threat” to the health or safety of self or others.
Able to interact positively and effectively with co-workers, subordinates and supervisors.
Background check required to determine if convicted of a felony; absent special circumstances, individuals convicted of a felony will not be hired or will be terminated immediately.

Skills

Air imports
Microsoft Office suite
US customs laws, practices and procedures
Cargowise (C1)
Import entry procedures, compliance, rules and regulations
OGA experience

Location

Internal office environment

Work Type

Full-time
Onsite

Experience Level

Minimum 3 years’ experience

Education Level

High School Diploma or GED

Salary/Compensations

$25-30/HR

About the Company

JAS is an international, non-asset-based supply chain services and solutions company.
Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.
JAS prides itself on its exceptional service and competitive pricing that comes about through the hard work and skill of the people who make up the JAS organization.
The mission of JAS is to focus on innovation and maintain a commitment to deliver the product securely and on time.
This mission flows through its vast global network of 38 subsidiaries, hundreds of official agent locations, and 4,200+ employees across more than 90 countries.
JAS' commitment to innovation in the fields of shipping, 3PL, and freight forwarding puts it in a unique class of select companies which concentrate on specialized projects as well as commodity shipping initiatives.
JAS is a premier “go-to” company for those wishing to move cargo from anywhere in the world to anywhere else in the world.
Through the use of advanced tracking technologies, sophisticated global communications, and a large team of experts across a broad spectrum of specialties, JAS is able to cost effectively handle the shipping of everything from tiny camera parts up to the massive components required to build an oil rig.
Transporting cargo is a complex endeavor. JAS is the brand you can trust to satisfy your most demanding requirements.

Equal Opportunity

As an equal opportunity employer, we comply with the California pay transparency law.
We will not discriminate against any applicant or employee based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other applicable legally protected basis.
JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.