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About the Role

The Seasonal Equipment Service Technician utilizes deep technical skills with Outdoor Power Equipment to help customers maintain critical machines for their landscape jobs. This role involves trusted assembly and repair of lawn mowers and other landscape equipment, exceptional service, proactive communication, and a positive attitude.

Responsibilities

• Identifies and resolves problems with fractional horsepower gasoline engines used in lawnmowers, garden tractors, and similar machines.
• Diagnoses issues, dismantles parts, examines for defects, and performs necessary cleaning, adjustments, replacements, or repairs as authorized.
• Communicates daily with Parts Customer Service Representative and/or Sales Center Manager regarding diagnosis, recommended actions, and repair status.
• Treats company-issued tools and customer equipment with utmost care.
• Observes safety and security procedures according to OSHA.
• Performs other duties as assigned.

Requirements

• Successful completion of mechanic technical/trade school; or 1 year of mechanic experience and/or training; or equivalent combination of education and experience.
• Willingness and ability to acquire OPE industry certifications and maintain manufacturers' annual updates.
• Must own a set of basic tools for general repair of engines and/or power equipment.
• Maintains composure in a fast-paced environment focused on serving business owners with urgent needs.
• Possesses an investigative nature, troubleshoots with persistence, and thinks critically to identify solutions.
• Is a cooperative, dependable team player.
• Has keen awareness of how actions behind-the-scenes can impact customer service.
• Has aptitude to learn ever-evolving computer systems, programs, handheld technology, and processes.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to multitask between repairs and commit to overtime when necessary to meet deadlines.
• Possesses physical dexterity, coordination, and steadiness.
• Must be 18 years of age or older to apply.

Skills

• Outdoor Power Equipment technical skills
• Assembly and repair of lawn mowers and landscape equipment
• Small engine repair (two-cycle, four-cycle, light diesel)
• Electrical and hydraulic unit repair
• Troubleshooting
• Critical thinking
• Computer systems, programs, and handheld technology proficiency
• Basic math skills

Location

• Horizon Austin, TX - H260, 3716 Dime Circle, Austin, Texas - 78744

Work Type

• Full-time
• Seasonal

Experience Level

• 1 year of mechanic experience and/or training

Education Level

• Mechanic technical/trade school completion
• High School diploma or GED (Preferred)

Salary/Compensations

• Up to $15-$27/ hour

Benefits

• Group medical, prescription, dental, vision, and life insurance
• 401(k) with company match
• Employee stock purchase program
• Seasonal sales and rewards programs
• Employee Assistance Program
• Exclusive vendor discounts
• Tuition reimbursement

About the Company

• Horizon Distributors, Inc. (Horizon) is a wholly owned subsidiary of POOLCORP, the world’s largest publicly traded distributor of swimming pool, landscaping, and outdoor living products.
• Horizon operates 90 sales centers across the US and is a leading distributor of landscape and irrigation products, serving professional landscape contractors.
• With over 60 years of industry experience, Horizon offers the convenience and buying power of a national company with personalized local service.
• At Horizon, people are the priority, offering a stable environment with predictable work hours and opportunities for overtime.
• POOLCORP is committed to creating an accessible and inclusive application process.

Equal Opportunity

• POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer – By Choice.
• The Company understands, respects, and values diversity – unique styles, experiences, identities, ideas, and opinions – while striving to be inclusive of all people.
• Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.
• All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, citizenship status, marital status or any other consideration prohibited by law or contract.