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About the Role

Blue J is seeking a VP of Business Operations and Transformation to own the design and evolution of the company's operating system, enabling effective business execution during rapid growth. This role is crucial for scaling the company from 150+ employees to double the headcount in the next 18 months, requiring a blend of strategic thinking, operational expertise, systems architecture, and change leadership.

Responsibilities

Own the evolution of Blue J's operating system, strengthening how the company plans, decides, communicates, and executes as it scales.
Design, implement, and optimize operating models, governance structures, communication frameworks, and execution cadences.
Build systems that enable scalability through clarity, consistency, and accountability.
Identify and resolve organizational friction points, inefficiencies, and gaps.
Establish scalable approaches to decision-making, planning, communication, and execution while balancing structure with agility.
Preserve Blue J's culture, trust, and autonomy while introducing necessary discipline for growth.
Own Blue J's internal AI strategy and help define how AI transforms operations.
Identify opportunities to redesign workflows, automate repetitive work, improve decision-making, and create leverage across the business.
Partner with leaders to reimagine how work gets done.
Evaluate emerging technologies and recommend solutions for operational innovation.
Establish governance, standards, and best practices for AI adoption.
Drive implementation of AI-enabled processes and build a roadmap for AI integration.
Own Blue J's internal systems strategy, technology ecosystem, and information architecture.
Ensure business systems evolve intentionally to support organizational growth.
Lead procurement governance and optimize the technology stack.
Partner with IT, Security, and GRC to ensure secure system and information access.
Establish and own company-wide knowledge management tooling, standards, governance, documentation practices, and accountability.
Lead high-impact initiatives that span multiple functions.
Identify emerging organizational risks, inefficiencies, and opportunities.
Drive execution on critical company priorities requiring cross-functional coordination.
Take ownership of important challenges without an obvious functional owner.
Build alignment across teams while maintaining momentum on strategic initiatives.
Serve as a member of Blue J's Leadership Team and help shape the company's future direction.
Partner with leaders to improve planning, communication, decision-making, and execution.
Evaluate and evolve operating frameworks.
Improve executive-level visibility, accountability, and alignment around company priorities.
Ensure strategic goals translate into coordinated execution across the organization.
Build systems, cadences, and operating rhythms that enable leaders and teams to operate at a consistently high level.

Requirements

10+ years of experience leading business operations, transformation initiatives, strategic projects, chief of staff functions, consulting engagements, or other highly cross-functional leadership efforts, with significant exposure to executive teams.
Experience in a 300+ person organization, including contributing to the development and continuous improvement of practices, processes, and programs in a growing company.
Experience in management consulting (e.g., McKinsey, Bain, BCG), strategic transformation, private equity operating teams, and/or high-growth technology companies is a strong asset.
PMP or similar project management experience is beneficial but not required.
Proven success designing and implementing operating models, business processes, and organizational systems that improve effectiveness, alignment, and scalability.
Strong systems-thinking capabilities and a track record of simplifying complexity, solving root-cause problems, and building practical solutions.
Experience leading company-wide initiatives and driving organizational change across multiple stakeholders and functions.
Demonstrated ability to leverage AI and emerging technologies to redesign workflows and drive business transformation.
Experience evaluating and optimizing business systems, internal tooling, and knowledge management practices.
Exceptional executive presence, communication, and influencing skills.
Strong business judgment and a pragmatic approach to balancing structure, scalability, speed, and agility.
Comfortable operating in ambiguity, creating clarity, and taking ownership of challenges without an obvious solution or owner.
Alignment with Blue J's values and a passion for building systems that help talented people do their best work.
Candidates must be eligible to work in Canada.

Skills

Business Operations
Transformation Initiatives
Strategic Projects
Chief of Staff Functions
Consulting
Cross-functional Leadership
Executive Team Exposure
Organizational Development
Process Improvement
Program Development
Management Consulting
Strategic Transformation
Private Equity Operating Experience
High-Growth Technology Companies
Project Management
Systems Thinking
Problem Solving
Change Management
AI and Emerging Technologies
Business Systems Optimization
Knowledge Management
Executive Presence
Communication
Influencing
Business Judgment
Agility

Location

Toronto, Canada

Work Type

Hybrid

Experience Level

10+ years

Benefits

Competitive base salary
Stock options
Benefits designed to support you and your family

About the Company

Blue J is the leading generative AI solution for tax professionals, operating as a B2B SaaS company.
Customers are accountants and tax experts who rely on market-leading software for fast, accurate, and defensible answers to complex tax questions.
The company has experienced consistent revenue growth, exceeding targets quarter over quarter, driven by its flagship generative AI product.
Blue J has an ambitious, customer-focused product roadmap designed for exceptional value delivery.
The company recently secured $122M USD in Series D funding.
Blue J has scaled from a 50-person startup to a team of 150+ by hiring exceptional people, empowering decision-making, and building a culture of trust, ownership, and collaboration.
The company plans to double its headcount over the next 18 months.

Equal Opportunity

We believe our strength is built on diversity of thought, and encourage candidates from all backgrounds and experiences to apply.
We value inclusiveness and are an equal opportunity employer.
We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We strive to create an inclusive and accessible hiring experience for all candidates.
If you need any accommodations during the interview process, please let us know in your application.