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About the Role

Responsible for ensuring program participants receive services to locate, acquire, maintain, and retain permanent housing. This includes landlord outreach, advocacy, and completing applications for housing subsidy programs.

Responsibilities

• Adheres to and enforces program regulations, policies, and procedures.
• Ensures clients receive quality services in compliance with the program.
• Assists clients in locating housing within their specified budgets.
• Provides information, referrals, direct service, and advocacy for the local housing pool.
• Develops and maintains a resource network for housing-related referrals (realtors, landlords, housing complexes, Section 8 offices).
• Familiar with NYC and NYS housing subsidy programs, supportive housing options, SROs, and affordable housing.
• Collaborates with DHS, property owners, and other service providers to assist families in fulfilling ILP and program requirements.
• Mediates between clients and property owners or representatives.
• Collects and reviews Housing Logs, informing case managers of concerns.
• Completes Housing Packets and Shelter Supplement Program paperwork.
• Submits internal and external reports in a timely and correct manner.
• Completes progress notes, referrals, and updates client's CARES case.
• Maintains charts, files, and housing paperwork in an orderly fashion.
• Maintains clinical appropriateness.

Requirements

• High School Diploma required.
• Bachelor's degree in human services or related field preferred.
• 1-2 years' experience in a related field assisting people with homelessness and obtaining permanent housing.
• Working knowledge and insight into NYC housing resources.
• Experience helping people find affordable housing.
• Experience working with different NYC and NY State agencies and programs that facilitate permanent housing goals.
• Excellent verbal and written communication skills.
• Proficiency in English required.
• Basic competency in MS Word, Excel, Outlook and the internet.
• Ability to formulate simple financial budgets.
• Ability to make home visits (walk distances, climb several flights of stairs, etc.).
• Ability to prioritize, make appropriate decisions and judgment calls.
• Ability to relate to the underserved, homeless and disabled populations.
• Ability to work independently or as part of a team.
• Highly organized.
• Assume responsibility.
• Work well under pressure.
• Meet deadlines.
• Multitask.
• Be flexible.
• Maintain a high level of attention to details.

Skills

• Bi-lingual (Spanish) is a plus.

Location

• NYC- NY 32 - New York, NY 10001
• Midtown Manhattan, NY

Work Type

• Full Time

Experience Level

• 1-2 years’ experience in a related field

Education Level

• High School Diploma
• Bachelor's degree in human services or related field preferred

Salary/Compensations

• $24.04 - $50,003.00 Hourly
• $24.04 an hour- approx. $50,003 annually

Benefits

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

About the Company

• Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence.
• Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them.
• We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

Equal Opportunity

• Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws.
• This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.