About the Role
Lendable is seeking a Product Manager to drive the aggressive growth of its US Personal Loans business. This role involves defining strategy, shipping features, and managing outcomes end-to-end for multiple product areas, with a focus on leveraging AI and data to improve credit quality, reduce losses, and enhance customer experience.
Responsibilities
- Own product areas to support US Personal Loans expansion.
- Define strategy, ship features, and drive outcomes end-to-end.
- Get proprietary credit models into production by working with data science.
- Design and build automations to improve operations team efficiency.
- Use data to identify initiatives that improve credit quality, reduce losses, help customers, or grow volume.
- Figure out how best to use LLMs for customer service, servicing, and collections.
- A/B test customer journeys from application through servicing to improve conversion, satisfaction, and repayment.
- Improve the post-origination experience, including payments and customer support.
- Lead the team, align and motivate stakeholders, and improve delivery processes.
- Write Python and SQL for analytical insights.
- Commit PRs to production for straightforward features.
- Build agent workflows to automate repetitive work.
Requirements
- 3+ years in Product, Strategy, or Analytics.
- At least 1 year in a Product Manager role.
- 1+ years in fintech, financial services, or a strong grasp of lending and credit.
- Experience building with AI (agents, workflows, code generation, analysis).
- Track record of shipping products that moved real business metrics.
- Very comfortable with data, analysis, and SQL.
- High-growth startup or scale-up experience (bonus).
- Ability to break complex problems into shippable pieces.
- Ability to decide under ambiguity and own the outcome.
- Ability to communicate crisply.
- Ability to build cross-functional relationships.
- Ability to move fast, default to action, and course-correct.
Skills
- Product Management
- Strategy
- Analytics
- Fintech
- Financial Services
- Lending
- Credit
- AI
- Machine Learning
- Data Science
- SQL
- Python
- A/B Testing
- Systems Thinking
Location
- London
- Europe
- Arlington, Virginia
Work Type
- Hybrid
- Remote
Experience Level
- 3+ years in Product, Strategy, or Analytics
- 1+ year in a PM role
- 1+ years in fintech, financial services, or a strong grasp of lending and credit
Salary/Compensations
- Strong base salary benchmarked to market, scaled to your experience and level
- Equity vesting over four years
Benefits
- Flexible working
- Opportunities for in-person connection through socials and off-sites
- Health coverage (physical and mental wellbeing, private health cover)
- Retirement & savings plans
- Employee referral programme
- Office meals & snacks
- Complimentary lunches prepared by in-house chefs on in-office days
- Sustainable commuting schemes (cycle-to-work, EV salary sacrifice)
About the Company
- Lendable is building the world's best technology to help people get credit and save money.
- One of the UK’s newest unicorns with a team of just over 700 people.
- Among the fastest-growing tech companies in the UK.
- Profitable since 2017.
- Backed by top investors including Balderton Capital and Goldman Sachs.
- Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot).
- Rebuilt the Big Three consumer finance products: loans, credit cards and car finance.
- Getting money into customers’ hands in minutes instead of days.
- Expanding into the US market, targeting trillions of dollars in financial products held by big banks.
- Aims to be the most AI-forward financial services company in the world.
