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About the Role

This role is for a SaaS Sales professional focused on closing 6-figure new business deals and managing upsells for a set of large retail/e-commerce companies in North America. You will own new prospects and existing customers, working with internal teams to win new logos and deepen partnerships.

Responsibilities

• Own a book of new prospects and a few existing customers
• Work with internal teams to win new logos while deepening existing partnerships
• Build strong cross-functional relationships with internal teams such as Business Development, Marketing, Deal Desk, Strategic Consulting, Customer Success & Services
• Classify and prioritize all assigned accounts, maintaining coverage across all with the support of a Business Development Representative and Account Manager
• Ability to travel

Requirements

• At least 3-5+ years of enterprise experience selling SaaS Solutions to organizations with over 1,000 employees
• Product sales experience focuses on non-ERP solutions
• Knowledge or experience selling in a B2B2C environment
• Experience working with strategic companies, understanding organizational complexity and decision-making processes of very large enterprise organizations
• Experience selling analytics, CRM, marketing automation, digital media publishing, or content marketing solutions, especially selling to marketers in the retail vertical
• Prior experience should include collaboration across many different internal and external cross-functional groups, as well as SIs, tech, and agency partners
• Background in Enterprise Sales for Mobile or Marketing Technology
• Strong understanding of the retail marketing landscape
• Demonstrated experience in complex solution selling
• Training and practice in Value Selling, with an emphasis on creating Business Value Assessments
• Prior experience with Salesforce.com CRM, Clari, or other CRM used to manage sales pipeline is required
• Demonstrated ability to quickly come up to speed on new cloud apps and tools
• A proven connector in your daily life through social media and other mediums
• Up-to-date on digital and application trends, especially in the mobile space
• Proven success in navigating large organizations and the ability to quickly identify the decision makers and the decision-making process for large SaaS investments

Skills

• Closing 6-figure new business deals
• Managing upsells
• Enterprise SaaS sales
• B2B2C sales
• Non-ERP solutions sales
• Analytics sales
• CRM sales
• Marketing automation sales
• Digital media publishing sales
• Content marketing solutions sales
• Retail vertical sales
• Cross-functional collaboration
• Value Selling
• Salesforce.com CRM
• Clari
• Mobile technology sales
• Marketing technology sales
• Retail marketing landscape understanding
• Complex solution selling
• Command of the Message (bonus)
• Navigating large organizations
• Identifying decision makers
• Building cross-functional relationships
• Account prioritization
• Social media engagement

Location

• North America

Work Type

• Hybrid

Experience Level

• 3-5+ years of enterprise experience

Salary/Compensations

• $117,500 - $135,000/year base
• $235,000 - $270,000/year OTE (On Target Earnings)

Benefits

• Equity grants of restricted stock (RSUs)
• Comprehensive benefits
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Medical, dental, vision, life, and disability insurance
• Fertility benefits
• Equal paid parental leave
• Professional development support (formal career pathing, learning platforms, yearly learning stipend)
• Curated in-office employee experience
• Opportunities to give back to the community (Volunteer Week, donation matching)
• Employee Resource Groups
• Collaborative, transparent, and fun culture

About the Company

• Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™.
• Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses.
• Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement.
• From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
• The company has been consistently recognized as a Leader in marketing technology by industry analysts.
• Named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026.
• Named a 2026 Best Places to Work by Built In.
• Named a 2025 America’s Greenest Companies by Newsweek.
• Named a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®.
• Proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
• Headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

Equal Opportunity

• At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
• We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran.
• If you hesitate to apply for a role unless you meet 100% of the criteria, we encourage you to apply, as we’d love to meet you.