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About the Role

This role is for a SaaS Sales professional focused on closing 6-figure new business deals and managing upsells for a set of large retail/e-commerce companies in North America. You will own new prospects and existing customers, working with internal teams to win new logos and deepen partnerships.

Responsibilities

• Own a book of new prospects and a few existing customers.
• Work with internal teams to win new logos while deepening existing partnerships.
• Build strong cross-functional relationships with internal teams such as Business Development, Marketing, Deal Desk, Strategic Consulting, Customer Success & Services.
• Classify and prioritize all assigned accounts, maintaining coverage across all with the support of a Business Development Representative and Account Manager.
• Ability to travel.

Requirements

• At least 3-5+ years of enterprise experience selling SaaS Solutions to organizations with over 1,000 employees.
• Product sales experience focusing on non-ERP solutions.
• Knowledge or experience selling in a B2B2C environment.
• Experience working with strategic companies, understanding organizational complexity and decision-making processes of very large enterprise organizations.
• Experience selling analytics, CRM, marketing automation, digital media publishing, or content marketing solutions, especially to marketers in the retail vertical.
• Prior experience collaborating across many different internal and external cross-functional groups, as well as SIs, tech, and agency partners.
• Background in Enterprise Sales for Mobile or Marketing Technology.
• Strong understanding of the retail marketing landscape.
• Demonstrated experience in complex solution selling.
• Training and practice in Value Selling, with an emphasis on creating Business Value Assessments.
• Prior experience with Salesforce.com CRM, Clari, or other CRM used to manage sales pipeline is required.
• Demonstrated ability to quickly come up to speed on new cloud apps and tools.
• A proven connector in your daily life through social media and other mediums.
• Up-to-date on digital and application trends, especially in the mobile space.
• Proven success in navigating large organizations and the ability to quickly identify the decision makers and the decision-making process for large SaaS investments.

Skills

• Closing 6-figure new business deals
• Managing upsells
• Enterprise SaaS sales
• Non-ERP solutions sales
• B2B2C sales
• Complex solution selling
• Value Selling
• Salesforce.com CRM
• Clari
• Mobile technology sales
• Marketing technology sales
• Retail marketing landscape understanding
• Verbal communication
• Written communication
• Stand-up presentation skills
• Command of the Message (bonus)
• Navigating large organizations
• Identifying decision makers
• Cross-functional collaboration

Location

• North America

Work Type

• Hybrid

Experience Level

• 3-5+ years of enterprise experience

Salary/Compensations

• $102,000 - $130,000/year base
• $204,000 - $260,000/year OTE (including bonus or commission)

Benefits

• Equity grants of restricted stock (RSUs)
• Comprehensive benefits
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Medical, dental, vision, life, and disability insurance
• Fertility benefits
• Equal paid parental leave
• Professional development
• Formal career pathing
• Learning platforms
• Yearly learning stipend
• Curated in-office employee experience
• Opportunities to give back to community
• Annual company-wide Volunteer Week
• Donation matching
• Employee Resource Groups

About the Company

• Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™.
• Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses.
• Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement.
• From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
• The company has been consistently recognized as a Leader in marketing technology by industry analysts.
• Named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026.
• Named a 2026 Best Places to Work by Built In.
• Named a 2025 America’s Greenest Companies by Newsweek.
• Named a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®.
• Proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
• Headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

Equal Opportunity

• Braze is an equal opportunity employer.
• We strive to create equitable growth and opportunities inside and outside the organization.
• We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran.
• If you hesitate to apply for a role unless you meet 100% of the criteria, we encourage you to apply, as we’d love to meet you.