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About the Role

The Trade Desk is seeking a Senior Product Operations Manager to join their global Product Operations team. This role will partner with product, R&D, and commercial business units to translate product strategy into clear priorities, aligned execution, and measurable outcomes. The Senior Product Operations Manager acts as a force multiplier for the R&D organization, driving clarity, discipline, transparency, and alignment. They will tune and evolve systems and rhythms connecting strategy to goals, delivery, and client impact, and drive adoption of standards for scalable, data-driven operations.

Responsibilities

Drive end-to-end facilitation of the product roadmap process, including strategy formulation, investment area definition, opportunity sizing, capacity planning, and scenario/tradeoff analysis.
Facilitate formal roadmap presentations to leadership, commercial, and revenue teams to build alignment on strategic priorities, resource allocation, sequencing, and explicit tradeoffs.
Document and socialize roadmap decisions; maintain version control of all roadmap artifacts.
Integrate lifecycle expertise across multiple initiatives, anticipating systemic risks, cross-team dependencies, and cross-platform impacts; shape planning rituals and readiness standards across the organization.
Own operational readiness strategy for key product features, leveraging release readiness frameworks to drive alignment across multiple product domains.
Anticipate systemic risks, define scalable playbooks, and influence senior stakeholders to ensure enterprise-wide launch preparedness and accountability for upstream and downstream adoption.
Partner with Product and Ops leadership to evolve lifecycle frameworks, improving predictability, quality, and execution consistency.
Facilitate regular cadence goal-setting for each product area and PM, ensuring goals ladder to roadmap investment areas and company goals.
Collaborate with Data Science and Analytics partners to translate measurement frameworks into actionable tracking plans; embed defined KPIs in execution workflows and ensure insights drive meaningful adjustments in process and delivery outcomes.
Design frameworks and quality controls used across Product Ops that enable teams to extract signal from noise and link insights to business outcomes.
Monitor progress via structured weekly updates and proactively escalate risks, tradeoffs, slippage, or misalignment to product leadership.
Operate the regional intake process to collect structured pain point requests from field teams and route validate, strategically aligned opportunities to PMs for investigation.
Build scalable mechanisms for collecting, synthesizing, and communicating user needs; integrate quantitative and qualitative data into cohesive insights that directly inform roadmap prioritization and feature decisions.
Standardize how requests are documented, categorized, and themed; close the loop with field stakeholders on prioritization and progress.
Champion adoption of user-centered practices within and across teams; drive measurable improvements in customer and product outcomes.
Own agenda design and management for product team meeting cadences: weekly leadership meetings, goal-tracking reviews, and cross-functional alignment sessions.
Establish communication cadences and documentation standards that sustain alignment over time; ensure meetings are purposeful, high-leverage, and tied to current priorities.
Facilitate alignment across multiple leadership groups and initiatives; anticipate friction points, reframe conflicts constructively, and guide teams toward evidence-based decisions.
Lead complex change initiatives spanning multiple teams; design transition plans, stakeholder communications, and feedback loops to sustain adoption; anticipate resistance and implement strategies that maintain morale and clarity.
Introduce tooling or automation to streamline processes or reduce overhead; partner with leaders to measure impact and drive continuous improvement across teams.
Facilitate collaboration among cross-functional teams and influence decision-making within senior-level audiences; lead execution against recommendations quickly and accurately.
Support psychological safety, team health, and happiness within the product org.

Requirements

5+ years of experience in a technology company in product management, product operations, or program management with significant interface with technical and business teams.
Demonstrated experience driving product roadmap processes, investment planning, or strategic planning cycles.
Experience with release readiness or launch operations, including building playbooks and driving cross-functional launch preparedness.
Experience facilitating senior level alignment meetings and communicating complex tradeoffs to senior stakeholders.
Familiarity with field feedback or voice-of-customer programs; ability to integrate qualitative and quantitative data into actionable product direction.
Experience partnering with Data Science or Analytics teams to define KPIs, build tracking plans, and embed measurement into delivery workflows.
Comfortable working across product, engineering, revenue, and operations teams to drive cross-functional alignment.
Familiar with product and design tools such as Jira, Confluence, Salesforce, and whiteboarding tools.
Experience with goal-setting frameworks (OKRs or similar) and progress tracking at the organizational level.
Strong written and verbal communication skills to create clarity across a large organization.

Skills

Product roadmap processes
Investment planning
Strategic planning
Release readiness
Launch operations
Cross-functional alignment
Data analysis
KPI definition
Tracking plans
Goal-setting frameworks (OKRs)
Jira
Confluence
Salesforce
Whiteboarding tools
Communication

Location

Global

Work Type

Full-time

Experience Level

Senior

Salary/Compensations

$103,200—$189,200 USD

Benefits

Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents
Retirement benefits such as a 401k plan and company match
Short and long-term disability coverage
Basic life insurance
Well-being benefits
Reimbursement for certain tuition expenses
Parental leave
Sick time of 1 hour per 30 hours worked
Vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter
Around 13 paid holidays per year
Employee Stock Purchase Plan
Stock-based compensation grants
Variable compensation-based incentives
Commissions

About the Company

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices.
Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more.
Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide.
The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly.
The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale.
When you work here, your impact is worldwide.
We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another.
If you’re driven to solve meaningful challenges, we’d love to meet you.

Equal Opportunity

The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
[LA JOBS ONLY] The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.
[SF JOBS ONLY] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive.
Please reach out to us at accommodations@thetradedesk.com to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process.
When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions. Any information you share will be handled confidentially and will not impact our hiring decisions.