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About the Role

Join the Coast Guard Exchange and make a difference by supporting the men and women who protect our nation. This role offers a chance to step into a retail position with purpose, where every interaction honors service and makes a real difference.

Responsibilities

• Welcome customers, maintain product knowledge, and assist with merchandise selection.
• Respond quickly and with importance to all customer concerns.
• Provide outstanding customer service, assisting patrons with item selection or suitable alternatives.
• Oversee department operations, potentially ordering merchandise, receiving, pricing, and monitoring stock.
• Collaborate with store management on price changes, markdowns, promotional displays, and signage.
• Communicate with HQ staff to resolve special order requests or store-level merchandise issues.
• Assist store management in training employees on cash register and front-end duties.
• Provide input on employee evaluations.
• Operate a cash register, accepting various payment methods.
• Prepare, verify, and issue change funds.
• Collect and reconcile cash receipts, register tapes, credit card receipts, and supporting documentation.
• Compare register tapes with the Daily Activity Report and investigate discrepancies.
• Prepare and maintain daily cash overage and shortage records for cashiers.
• Maintain control and security of change funds, safes, and cash registers.
• Serve as key carrier, opening and closing the store as required.
• Direct and supervise employees, assuming responsibility for store operations in management's absence.
• Adhere to all Loss Prevention policies, remaining aware and proactive regarding shrink and the Alert Line.
• Follow all established safety standards and emergency preparedness requirements.
• Work weekends as required.
• Perform other related duties as assigned.

Requirements

• Prior retail experience in inventory control and retail sales.
• Ability to routinely lift 10 pounds and occasionally lift 25 pounds.
• Ability to stand for long periods of time.
• Experience operating a cash register and working knowledge of sales inventory.
• Previous retail supervisory experience.
• Current USCG NAF sales clerk with at least 6 months experience.
• Must satisfactorily complete a Federal Background check and all pre-employment requirements.
• Residency Requirements: Non-U.S. nationals must have resided within the United States, or U.S. territories, for at least three of the last five years.
• Selectee will be required to participate in Direct Deposit/Electronic Funds Transfer.
• Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System, unless exempt.
• Applicants may not be employed in the chain of command of their relatives.

Skills

• Customer Service
• Inventory Control
• Retail Sales
• Cash Register Operation
• Sales Inventory Management
• Supervisory Experience
• Loss Prevention
• Safety Standards
• Emergency Preparedness

Location

• New London, CT

Work Type

• Full-Time

Experience Level

• Entry Level
• Supervisory

Salary/Compensations

• $20.32/hour

Benefits

• Paid Annual and Sick Leave
• Holiday Pay
• Medical/Dental/Vision Insurance
• Flexible/Dependent Spending Account
• Pension Plan
• 401k Savings Plan
• Life Insurance
• Short Term/Long Term Disability
• Tuition Assistance
• Paid Parental Leave

About the Company

• The Coast Guard Exchange is offering a chance to step into a retail role with purpose.
• By choosing to work for the Coast Guard Community Services Command, you will enjoy one of the best benefit packages available anywhere.

Equal Opportunity

• All candidates will be considered without regard to any non-merit factor such as race, color, religion, sexual orientation, national origin, age, disability, or marital status.