About the Role
Join the Coast Guard Exchange and make a difference by supporting the men and women who protect our nation. This role offers a chance to work in retail with a purpose, honoring service and making a real impact.
Responsibilities
- Welcome customers, maintain product knowledge, and assist with merchandise selection.
- Address customer concerns promptly and with a sense of importance.
- Provide outstanding customer service, assisting patrons with item selection and suggesting alternatives.
- Oversee the operations of the sales department.
- May order merchandise, receive stock, price items, and monitor inventory levels.
- Collaborate with store management on price changes, markdowns, promotional displays, and signage.
- Communicate with HQ staff to resolve special order requests or store-level merchandise issues.
- Assist store management in training employees on cash register and front-end duties.
- Provide input for employee evaluations.
- Operate a cash register, accepting various forms of payment.
- Prepare, verify, and issue change funds.
- Collect and reconcile cash receipts, register tapes, checks, and credit card receipts.
- Compare register tapes with the Daily Activity Report and investigate discrepancies.
- Prepare and maintain cash overage/shortage records for cashiers.
- Ensure control and security of change funds, the safe, and cash registers.
- Act as a key carrier, opening and closing the store as required.
- May direct or supervise other employees and assume responsibility for the store in management's absence.
- Adhere to all Loss Prevention policies, including shrink awareness and the Alert Line.
- Follow established safety standards and emergency preparedness requirements.
- Work weekends as required.
- Perform other related duties as assigned.
Requirements
- Prior retail experience in inventory control and retail sales.
- Ability to routinely lift 10 pounds and occasionally lift 25 pounds.
- Ability to stand for long periods of time.
- Experience operating a cash register.
- Working knowledge of sales inventory.
- Previous retail supervisory experience.
- Current USCG NAF sales clerk with at least 6 months of experience.
- Must satisfactorily complete a Federal Background check and all pre-employment requirements.
- Must be registered with the Selective Service System (males born after 12/31/59 and at least 18 years of age), unless exempt.
- Non-U.S. nationals must have resided within the U.S. or its territories for at least three of the last five years.
- Selectee will be required to participate in Direct Deposit/Electronic Funds Transfer.
- Applicants may not be employed in the chain of command of their relatives.
Skills
- Customer service
- Inventory control
- Retail sales
- Cash register operation
- Sales inventory management
- Supervisory skills
- Loss prevention
- Safety standards
- Emergency preparedness
Location
- New London, CT
Work Type
- Part-Time (20-29 hrs/wk)
Experience Level
- 6 months experience as a USCG NAF sales clerk
- Previous retail supervisory experience
Salary/Compensations
- $20.32/hour
Benefits
- Paid Annual and Sick Leave
- Holiday Pay
- Medical/Dental/Vision Insurance
- Flexible/Dependent Spending Account
- Pension Plan
- 401k Savings Plan
- Life Insurance
- Short Term/Long Term Disability
- Tuition Assistance
- Paid Parental Leave
About the Company
- The Coast Guard Exchange supports the men and women who protect our nation, strengthening communities and keeping the country safe.
Equal Opportunity
- All candidates will be considered without regard to any non-merit factor such as race, color, religion, sexual orientation, national origin, age, disability, or marital status.
