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About the Role

The SF LGBT Center is seeking a budding storyteller to craft diverse content, including videos, social media graphics, and email copy. This entry-level role will contribute to the overall communications strategy, focusing on strengthening and expanding the Center's branding and communication efforts to highlight its community impact. The position involves cross-departmental collaboration to develop promotional content across various platforms and supports the Senior Communications Manager with fundraising content and website maintenance.

Responsibilities

Assist with developing, maintaining, and strengthening the Center's communications channels, brand identity, voice, and storytelling.
Create visual content and written material for owned communications channels, including social media, email newsletters, short-form videos, and the Center blog.
Create, curate, and post original content such as flyers, promotional videos, and event photography on social channels and email platforms, aligning with the Center's mission and trends.
Support the development of strategic programming messaging and ensure brand consistency across promotional materials.
Provide administrative support, including scheduling meetings, taking notes, coordinating details, and updating content calendars.
Serve as the primary responder to community messages received across social media and email channels.
Assist with developing and maintaining relationships with community partner organizations for promotional efforts.
Support the measurement and tracking of community engagement across social and email channels.
Partner to develop fundraising content to grow contributed income (excluding grant writing).
Maintain the organization's website, including writing content, ensuring aesthetic quality, information architecture, and user experience.
Potentially assist with media relations, including research, list building, and collaborating on briefing materials.
Perform other duties as assigned.

Requirements

Curious, inquisitive, and possess strong communications skills.
Ability to juggle multiple projects in a timely manner.
Strong writing skills (social media captions, blog writing, copy-editing).
Strong visual content creation skills.
Ensure materials are on brand, easy to read, and convey the right tone.
Strong organizational skills and attention to detail.
Strong interest in keeping a pulse on current community trends, conversations, and cultural zeitgeist.
Flexibility to adapt to constantly changing social and digital tools.
Inquisitive and entrepreneurial approach, including solution-oriented approaches to complex issues.
Ability to learn and internalize new information, concepts, and practices.
Ability to work in a culturally diverse environment.
High standards of personal ethics, professionalism, and respectful communication.
Must be able to handle sensitive information with tact, diplomacy, and discretion.
Commitment to the mission of the SF LGBT Center and a strong commitment to racial, social, and economic justice.
Interested in learning about the needs of underserved LGBTQ+ communities.
Ability to work with a broad range of constituents and stakeholders representing LGBTQ+ people and allied communities.
Consider qualified applicants with arrest/conviction records.

Skills

Social media content creation
Video production
Graphic design
Email copywriting
Communications strategy
Social media platforms (Instagram, LinkedIn, Facebook)
Canva
Meta Business Suite
Short-form video creation (IG Reels)
Website management (WordPress)
Email platforms (Mailchimp, Pardot, Constant Contact)
Basic HTML knowledge
Media relations
Copy-editing
Content calendar management
Community engagement tracking
Fundraising content development

Location

1800 Market Street

Work Type

Full-Time
Non-Exempt
Hybrid

Experience Level

Entry-level
At least 1 year of experience in social media or other communications roles

Salary/Compensations

$27.45/hour

Benefits

Health insurance
Paid leave
Paid medical insurance
Paid time off (vacation, health & holidays)

About the Company

The SF LGBT Center is a focal point for the LGBTQ+ community of San Francisco, providing resources, support, and a safe space for gathering, comfort, and celebration.
The mission of the Center is to connect our diverse community to opportunities, resources, and each other to achieve a stronger, healthier, and more equitable world for LGBT people and our allies.
The Center's strategies inspire and strengthen our community by fostering opportunities to thrive, organizing for the future, celebrating history and culture, and building resources for future generations.

Equal Opportunity

The San Francisco LGBT Community Center is proud to be an equal opportunity employer.
People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender, or inter-sex are encouraged to apply.
The SF LGBT Center maintains a policy of non-discrimination with respect to employees and applicants for employment.
No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability or veteran status or any other basis prohibited by statute.
Pursuant to SF Fair Chance Ordinance, we consider qualified applicants with arrest/conviction records.