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About the Role

The Nines, A Luxury Collection Hotel, Portland is seeking a Sales Manager to join their renowned team. The perfect candidate is passionate about service and creating indigenous experiences for each guest.

Responsibilities

• Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program.
• Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.
• Achieves a minimum of 90% of productivity goals and 100% of activity goals.
• Captures competitor's accounts through networking, research and reader board surveys.
• Acquires referrals from existing accounts and follows up on all leads within 48 hours.
• Plans and implements an on-going Targeted Account Development "hit list" to create new revenue.
• Prospects for new business through telemarketing, individual creativity and innovation.
• Utilizes yield management techniques by profitably negotiating room rates and function space commitments.
• Maintains well-documented, accurate, organized and up-to-date file management system.
• Develops strong customer relationships through frequent communication and professional interaction.
• Develops customer profiles and maintains an effective trace system.
• Conducts research, surveys, and studies the market place to capitalize on hotel strengths and competitor weaknesses.
• Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts.
• Controls expenses while traveling on the property's behalf.
• Represents themselves, the hotel and Sage Development Resources, Inc. with integrity and professionalism.
• Exhibits a positive and involved team attitude and maintains open communications with all co-workers.
• Displays a neat, clean, and business-like appearance at all times.

Requirements

• Minimum of high school diploma or equivalent.
• Six months minimum in sales, customer service related position or hotel experience preferred.
• Requires knowledge of general sales techniques.
• Requires yield management experience.
• Requires highly developed customer service skills.
• Requires ability to hear, speak, read and write English fluently.
• Requires 12th grade level mathematics, spelling and reading skills.
• Requires effective business writing skills.
• Must be able to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment.
• Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions.
• Understand and follow verbal/written instructions.
• Work on more than one task at a time.
• Develop strong internal and customer relationships.
• Set and manage priorities and plan activities in advance.
• Solve problems and make sound business decisions.
• Respond to coaching, feedback and training.
• Strong and effective sales skills.
• Must have own reliable transportation and possess a valid state driver’s license.

Skills

• Sales techniques
• Yield management
• Customer service
• Business writing
• Sales skills

Location

• Portland

Work Type

• Full-time

Experience Level

• 6 months minimum experience preferred

Education Level

• High school diploma or equivalent

Salary/Compensations

• USD $80,000.00 - USD $85,000.00 /Yr.

Benefits

• Unlimited time off per Sage policy and manager approval
• Medical, Vision, Dental and Retirement Benefits
• Medical insurance with employer covering up to 70% of premiums with wellness credit
• Dental insurance with employer contribution towards premiums
• Vision insurance
• 401(k) program with up to 4% employer match, no vesting period
• Health Savings Accounts (HSA) with up to $1000 company contribution
• Health, Dependent and Commuter Flexible Spending Accounts (FSA)
• Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage
• Short-term and long-term disability insurance coverage
• Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
• WINFertility guidance for those enrolled in Sage medical plan
• Complimentary cafeteria
• $50 TriMet monthly subsidy or parking stipend
• Calm Health Application Subscription
• Employee assistance program
• Paid time off for vacation, sick time, and holidays
• Tuition Reimbursement of up to $2,000 per calendar year
• Hotel, Restaurant discounts
• Employee Referral Bonus Program (up to $1,000 per referral)

About the Company

• The Nines, A Luxury Collection Hotel, Portland is a LEED Silver-certified hotel located in the Meier & Frank Building.
• Part of Sage Hospitality, known for being leaders in their field who are authentic, humble, innovative and flexible operators driven to anticipate needs and exceed expectations.