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About the Role
Serve as the strategic partner and trusted advisor to clients in the design and management of their health and benefits programs.
Responsibilities
- Lead the client service team in the design and delivery of project plans, ensuring progress against established objectives, budgets, timelines, deliverables, and quality standards.
- Proactively advise clients and ensure the delivery of superior client service.
- Lead vendor procurement strategy, negotiation, implementation, and optimization activities.
- Engage specialist resources and subject matter experts to solve for client needs and generate new business.
- Materially grow Health and Benefits revenue through anticipating client needs and cross-selling new solutions to current clients.
- Serve as the Health and Benefits expert in new client pursuits by crafting solutions to meet prospect needs.
- Demonstrate extensive leadership ability by directly managing and/or mentoring other colleagues.
- Conduct final review of deliverables to ensure alignment to client objectives, leverage of optimal WTW recommendations, services, and solutions, and adherence to WTW professional excellence standards.
Requirements
- Expertise in designing and managing health and benefits programs.
- Ability to drive strategy and grow relationships with current clients.
- Experience in prospecting activities to generate new business.
- Leadership ability to manage and mentor colleagues.
Skills
- Client engagement
- Health and benefits program design
- Health and benefits program management
- Strategic planning
- Relationship management
- Business development
- Vendor procurement
- Negotiation
- Project management
- Team leadership
- Mentoring
Experience Level
- Senior Director
About the Company
- WTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth.