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About the Role

The Property Manager is responsible for all aspects of property operations including tenant relations, financial performance, and capital management. This role will provide oversight to the property team to achieve operational effectiveness, excellent customer service, and financial/budgetary performance, and will play an integral role in maintaining a best-in-class asset.

Responsibilities

• Oversee day to day management of the properties.
• Ensure superior tenant relations through personal contact and excellent customer service.
• Supervise direct reports to ensure high standards are maintained in accordance with established policies.
• Interact and effectively communicate on financial performance, property operations, staffing and tenant relations.
• Responsible for building revenue and expenses including preparing and operating within an approved budget; analyzing monthly financial statements and preparation of monthly management report; ensure tenant billings and year end adjustments are correct and conform to the lease.
• Administer leases to ensure all requirements are met.
• Oversee accounts receivable to ensure they are maintained at an acceptable level.
• Working alongside the Construction team, ensure capital projects including building improvements and leasehold improvements are properly implemented.
• Promote sustainability initiatives and programs to tenants and staff.
• Promote community involvement and charitable events in the portfolio with tenants and staff.
• Supervise and/or develop appropriate operating procedures for the properties ensuring legislative or regulatory requirements are adhered to.
• Work cooperatively with Leasing to support achievement of budgeted leasing projections.
• Other duties as required.

Requirements

• Minimum 5 years property management experience in commercial portfolios, with a focus on Class A office properties.
• Experience with BOMA BEST, LEED EB:OM or other sustainable programs an asset.
• Able to communicate effectively and professionally, both oral and written.
• Able to develop and sustain cooperative working relationships with senior management, contractors, tenants and the public.
• Able to partner with clients to meet client needs.
• Self-motivated, professional and flexible.
• Able to motivate, empower and coach/counsel staff in the achievement of performance goals.
• Able to allocate one's time effectively, work under pressure and manage tight deadlines.
• Able to handle multiple demands and competing priorities, adapt to new ideas and constant changes.
• Able to cope with changing client needs and deliver successful results within agreed upon timeframes.
• Detail oriented.
• Able to resolve problems using facts and sound reasoning.
• Able to achieve goals using a strategic approach.
• Proven innovation with a willingness to manage and adapt to change.
• Advanced knowledge of Word, Excel, Microsoft office, e-mail required.
• Working knowledge of Yardi Voyageur an asset.

Skills

• Property management
• Commercial portfolios
• Class A office properties
• BOMA BEST
• LEED EB:OM
• Sustainability programs
• Communication
• Leadership
• Organizational skills
• Multi-tasking
• Decision making
• Microsoft Office Suite
• Yardi Voyageur

Location

• Commerce Court

Work Type

• Full-time

Experience Level

• Minimum 5 years

Education Level

• Preference to post-secondary education
• RPA or CPM designation is desired

Salary/Compensations

• $100,000 - $115,000

Benefits

• Performance-based incentive plan
• Comprehensive health & dental benefits
• Pension plan
• Paid time off

About the Company

• QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia.
• Assets under management are $98.5 billion.
• QuadReal invests directly through operating platforms in which it holds an ownership interest and via programmatic partnerships.
• QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves.
• For 10 years, QuadReal has created spaces that enhance the lives of the people and communities we serve.
• Headquartered in Vancouver, Canada, we are a leading global real estate partner focused on driving meaningful impact while delivering prudent growth.
• With a global perspective and local expertise collected from offices across Canada, the US, Asia and the UK, our success stems from our incredible team and from our values— integrity, collaboration, performance, innovation and responsibility.
• Join our team today to deepen your skillset, grow your career, and make a difference.
• Together, we’re reimagining an industry and building a culture where ingenuity meets community building.

Equal Opportunity

• We value diverse experiences and perspectives. Even if your skills don’t align 100% with the listed qualifications or salary range, we encourage you to apply – you may be a great fit for this role or others in our community.
• Applicants may also be considered for alternative positions within the organization where their qualifications and experience align more closely with available opportunities.
• We use artificial intelligence (AI) technology — alongside human review — to assist in screening and assessing applicants for this position. Our recruitment team remains involved in all decisions.
• QuadReal Property Group will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format.