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About the Role

The Program Aid is responsible for assisting in the general operation of the MSC and Drop-In Center, monitoring residents, providing resources, and ensuring the safety of the shelter.

Responsibilities

• Provide resource and referral information for clients
• Ensure respectful and courteous treatment of all clients
• Monitor and control activities in the Shelter and Drop In, ensuring the safety of residents and staff
• Carry protective gloves and use them as appropriate
• Follow and maintain rules and regulations described in the Shelter’s operations manual
• Implement and adhere to Standards of Care per City/County legislation
• Use CHANGES software to record client data
• Perform area checks as assigned
• Perform bed checks
• Distribute and collect blankets and towels
• Monitor meal lines
• Maintain cleanliness of bed and work areas, including restrooms
• Attend monthly all-staff meetings
• Perform other appropriate duties as assigned

Requirements

• High school degree or equivalent
• Good communication English skills, both verbal and written
• Experience and ability to work with men and women who are homeless, indigent, alcoholic, mentally ill, and/or unemployed
• Ability to maintain accurate records
• Ability to work well under pressure and in crisis situations
• Ability to learn new skills and follow procedures
• Proficient in data entry, learning new software and Microsoft Word
• Ability to maintain collaborative and cooperative working relationships
• Demonstrated use of Vincentian values such as respect, dignity, integrity, collaboration, justice, stewardship, compassion, client advocacy and resourcefulness
• Demonstrated excellence in relating to clients and performing duties
• Ability to maintain professional boundaries with guests, volunteers and staff
• Commitment to the mission of St. Vincent de Paul Society of San Francisco
• Covid vaccination and negative result on TB test required
• Background check completed upon acceptance of job offer
• Current CPR and First Aid certification given by MSC required

Skills

• Data entry
• Microsoft Word
• CHANGES software
• CPR
• First Aid

Location

• San Francisco

Work Type

• Full-time
• Non-exempt

Education Level

• High school degree or equivalent

Salary/Compensations

• $24.00 per hour

Benefits

• Kaiser HMO medical paid in full
• Voluntary dental, vision and life insurance
• 403b retirement plan with employer-paid match after one year of employment
• Employee Assistance Program
• Ten vacation days accrued per year
• Ten sick days accrued per year
• Two personal floating holidays
• Twelve and a half holidays offered per year

About the Company

• St. Vincent de Paul Society of San Francisco operates the Multi-Service Center - Northern California’s largest homeless shelter, Navigation Centers for chronically homeless individuals and couples and the Riley Center - Domestic Violence shelter and services for survivors.
• We have over 200 employees working in 4 locations.
• We are proud of our diversity and of our more than 150-year history of helping others in San Francisco.
• St. Vincent de Paul Society of San Francisco’s mission is to offer hope and service, on a direct person to person basis, working to break the cycles of homelessness and domestic violence.

Equal Opportunity

• St. Vincent de Paul Society of San Francisco celebrates diversity, equity, inclusion and belonging and is an Affirmative Action/Equal Opportunity Employer.
• We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction.