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About the Role

Sales associates are expected to maintain a positive representation of Atlantic Hardware by providing an outstanding customer service experience consistent with company values. The main task of a sales associate is to assist customers and maintain a clean and efficient sales floor. They should be willing to continually learn and expand their knowledge of the retail industry.

Responsibilities

• Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project.
• Process special orders.
• Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks.
• Notify customers of upcoming promotions and new products.
• Assist with loading products into customer’s vehicles as needed.
• Merchandise products according to prescribed planograms and help maintain signage.
• Restock shelves as necessary.
• Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day.
• Help store staff with other tasks as needed.
• Adhere to all store policies and safety standards.

Requirements

• Outstanding customer service skills and a professional attitude.
• A working knowledge of the products contained in the store with a willingness to continue to learn.
• Organized, self-starter who thinks independently and solves problems.
• Knowledge of effective sales methods and techniques.
• Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry.
• Knowledge of MS Word and PowerPoint.
• Strong math, reading, writing, and communication skills.
• Able to lift up to 80 lbs.
• Able to work a flexible schedule, including evenings, weekends, and holidays as needed.

Skills

• Customer service
• Sales
• MS Word
• MS PowerPoint
• Communication

Benefits

• Locally owned and operated
• Career Advancement Opportunities
• Employee discounts

About the Company

• You enjoy serving others as we would like to be served.
• Making the best even better.
• You enjoy making a difference in your community.
• You're motivated to learn new skills.