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About the Role

Higher Technicians are responsible for ensuring Alstom meets contractual requirements for maintenance and operational running, working across the Lotrain and East Anglia projects. This role involves ensuring train systems operate to specifications, investigating and diagnosing faults, and providing technical support for fault rectification.

Responsibilities

• Undertake all required aspects to support Alstom with the TSA of the Fleet
• Technical, vehicle quality and aesthetical fault rectification
• Unit maintenance and preparation
• Fault recording and reporting
• Fault analysis and rectification
• Undertake in-depth fault analysis and system preventative interventions
• Liaise with and provide support to Outstation and ISST roles
• Provide scope of work instructions
• Provide technical support to the depot teams in the provision of fault finding expertise and assistance with train repair activities
• Undertake campaigns for fleet software updates
• Follow and implement tasks in accordance with Vehicle Maintenance Instructions (VMI’s) and Vehicle Maintenance Procedures (VMP’s)
• Facilitate off site working, working around the network covered by the customer
• Provide on train technical support
• Support customer operational requirements
• Detailed fault reporting and recording on web based and App based systems
• Detects, defines and implements the modifications of the maintained products to improve the reliability and serviceability, in order to reduce project costs and improve the performances of the systems
• Proposes innovative solutions and develops and implements
• Assist with skills development within depots and train care points
• Arrange and undertake test runs to assist in fault finding and resolution of faults, in particular the closeout of repeat failures
• Functionally test train borne systems with minimal supervision using a variety of techniques and methods, including the use of computer based diagnostics systems
• Review and rectify test specifications and documentation for functional tests
• Assist with the validation of documentation issued in support of maintenance and repair activities, special checks, modifications and experiments
• Assist in the validation of Maintenance Schedule amendments and other technical instructions
• Assists with the validation of locally produced technical instructions
• Provide technical support in connection with special checks and experiments
• Liaise with the systems support engineers and specialist engineers as necessary, gathering technical information needed to enable technical problems with trains, procedures, materials or component problems to be resolved

Requirements

• NVQ Level 3 in an electrical discipline or equivalent
• Previous Experience in rolling stock
• Proven experience in health and safety
• Good IT skills in Word, Excel, Outlook, PowerPoint, Front-End Databases
• Previous use of various diagnostic systems would be advantageous
• Flexibility and Adaptability. Enjoys variety in work practices, opinions and approaches
• Self-Motivation. Carries out, using own initiative, activities that add value to the job

Skills

• Fault analysis tools (Fleet Monitor, OTDR, System fault log analysis)
• IT skills in Word, Excel, Outlook, PowerPoint, Front-End Databases
• Diagnostic systems

Location

• Seven Kings Depot, IG3

Work Type

• Permanent
• Days and Night shifts

Education Level

• NVQ Level 3 in an electrical discipline or equivalent

Salary/Compensations

• CIRCA £67,000 including base and shift allowances

Benefits

• Stability, challenges and a long-term career
• Collaboration with transverse teams and helpful colleagues
• Contribution to innovative projects
• Career steering across functions and countries
• Investment in development through award-winning learning
• Fair and dynamic reward package that recognises performance and potential
• Comprehensive and competitive social coverage (life, medical, pension)
• Up to 52 weeks full maternity and adoption pay
• 25 days annual leave plus bank holidays, with the opportunity to buy or sell holiday
• A wide range of flexible benefits that you can tailor to suit your lifestyle

About the Company

• At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 86,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Equal Opportunity

• Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.
• As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.