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About the Role

This role involves leading and managing store operations to ensure excellent customer service, maintain site standards, and achieve financial objectives. The position requires developing and training employees, managing site relationships, and ensuring compliance with company policies and safety procedures.

Responsibilities

• Recruit, hire, and train employees, ensuring excellent customer service.
• Develop, manage, and assign tasks to maintain site cleanliness, stocking, organization, and appearance.
• Maintain a professional and supportive image.
• Schedule employees to maximize customer service and maintain site image.
• Implement non-discriminatory management practices in hiring, training, counseling, motivating, and separating employees.
• Develop positive and professional relationships with suppliers.
• Promote excellent service and resolve customer complaints professionally.
• Promote and ensure a safe, positive public image within the community.
• Prepare and deliver timely performance appraisals with proper feedback.
• Train employees on customer service, site image, marketing execution, and safety procedures.
• Ensure effective and timely communication with all employees.
• Establish regular communication meetings with site employees and Market Manager.
• Evaluate and develop action plans to meet site objectives.
• Organize and maintain all site files and manuals.
• Ensure accurate and timely completion of required reports.
• Manage merchandise stocking, display, and pricing.
• Ensure employment-related posters and signs are accessible.
• Analyze daily sales and expense information to maximize sales and profits.
• Budget and forecast P&L lines, and manage merchandise margins.
• Safeguard and account for all money received and disbursed.
• Perform financial analysis to maximize sales and net profits.
• Work indoors and outdoors as needed for site maintenance (e.g., cleaning parking lots, gas pumps, taking out garbage).
• Work in occasional cold temperature extremes (walk-in cooler/freezer).
• Work with a minimum of direction and supervision.
• Act as an effective manager, supervisor, and leader.

Requirements

• High school diploma or GED preferred.
• Retail sales experience preferred.
• Experience to perform essential duties, responsibilities, and working conditions.
• Ability to supervise and train employees on equipment, tools, and materials.
• Ability to supervise and manage functions outlined in CSR and ASM job descriptions.
• Ability to use or acquire necessary computer skills for site operations (analysis of reports, inventory control, cash control, counseling notices).
• Valid driver's license and adequate transportation for meetings.
• Ability to communicate in English (orally and in writing).
• Perform other duties as assigned or delegated.

Skills

• Leadership
• Management
• Customer service
• Communication (oral and written)
• Training
• Supervision
• Planning
• Organizing
• Financial analysis
• Budgeting
• Forecasting
• Problem-solving
• Interpersonal skills

Location

• 13014 Pond Springs Rd, Austin, Texas 78729

Work Type

• Flexible Availability
• Full-time

Experience Level

• Management experience
• Supervisory experience

Education Level

• High school diploma or GED preferred

About the Company

• Circle K's mission is to make people's lives a little easier every day.
• Global family of 150,000 people in over 17,300 stores and 27 countries.
• Committed to helping employees achieve their goals and grow with the company.
• Culture and values emphasize people and their development, serving others, what has been built, and future achievements.
• Offers opportunities for growth and development.

Equal Opportunity

• Circle K is an Equal Opportunity Employer.
• The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.
• Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company.
• Inform Human Resources if assistance is needed completing forms or participating in the application process.
• Information about the company's use of the federal E-Verify program is available.