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About the Role
Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest.
Responsibilities
- Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
- Processing transactions, opening accounts, and performing account maintenance.
- Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
- Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.
Requirements
- Previous instore banking experience is preferred, but not required.
- Must be positive and engaging.
- Must be fluent in English and Spanish.
Work Type
- Full-time
Experience Level
- 3 years of relevant and transferrable sales and/or customer service experience
- Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience
- Bachelor’s degree
Education Level
- High School Diploma or equivalent required.
About the Company
- Take the next step toward your new career today!
- Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.
- Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder.
- We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve.
- At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve.
- By joining Woodforest you will become a part of one of the largest employee-owned bank in the country!
Equal Opportunity
- Woodforest is an Equal Opportunity Employer, including Disability and Veterans.