About the Role
Evolution Security is seeking a skilled Service Engineer to ensure the effectiveness and efficiency of our security systems. This role involves troubleshooting and maintaining sophisticated security technology, providing exceptional service and support, and addressing customer concerns.
Responsibilities
- Maintain security systems and equipment at client sites.
- Conduct routine maintenance and inspections of security systems to ensure optimal performance.
- Troubleshoot and resolve technical issues related to security systems and equipment.
- Provide on-site and remote technical support to clients regarding their security solutions.
- Educate clients on the proper use and functionality of security systems and equipment.
- Document service activities and maintain accurate records of repairs and maintenance performed.
Requirements
- Proven experience as a Service Engineer or similar role in the security industry.
- Strong technical knowledge of security systems, including CCTV, access control, and intrusion detection.
- Excellent problem-solving skills with the ability to think critically under pressure.
- Superb communication and customer service skills to effectively interact with clients and team members.
- Ability to work independently as well as part of a team in a dynamic environment.
- Flexibility to work varied hours and on-call as required for service requests.
Skills
- CCTV
- Access control
- Intrusion detection
Location
- On-site
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- Technical certification in electronics, security systems, or a related field is preferred.
Benefits
- 25 days annual leave + local bank holidays
- Company pension
- Private healthcare
- Optional annual private wellbeing and health screening appointment fully funded by Evolution
- Employee assistance programme which offers 24/7 access to free health and wellbeing support
- Life Assurance
About the Company
- Evolution Security is a leading company in the security industry, dedicated to providing top-notch security solutions to our diverse clientele.
- We are employee-owned! Our unique employee ownership model means that our entire team owns our business. You have the opportunity to become a beneficiary of our future success. It also allows us to retain our independence and protect our company culture and values.
