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About the Role

SolarWinds is seeking a GTM Operations Senior Analyst to join the GTM Business Operations organization. This role combines Salesforce expertise with business acumen to design scalable processes, improve operational efficiency, and enable data-driven decisions for global go-to-market teams. You will partner with BizApps, GTM Organization, and Sales Operations & Finance to streamline operations, enhance visibility, and ensure systems support predictable growth. The RevOps team powers the systems, processes, and data that help go-to-market teams win. As a GTM Senior Analyst, you will be the first line of support for Sales, Marketing, Customer Success, and Finance teams, owning GTM Analytical Support, improving forecasting, aligning data, resolving operational issues, supporting ad hoc requests, and ensuring the revenue engine runs smoothly. This role is ideal for someone who enjoys troubleshooting, process execution, and delivering practical solutions that make teams more productive.

Responsibilities

Handle ad hoc operational requests, including reporting updates, data corrections, and process clarifications.
Perform routine data hygiene tasks, monitor system health, and ensure clean, accurate, and actionable data.
Partner with Sales, Marketing, Customer Success, and Finance to solve problems and improve processes.
Update SOPs, maintain knowledge base articles, and suggest improvements to reduce recurring issues.
Assist with weekly, monthly, and quarterly reporting, forecasting, and pipeline reviews.
Lead end-to-end operational analytics, collaborating across sales, finance, and customer success functions, integrating data from Salesforce, NetSuite, and internal systems to drive decision-making.
Create executive views in Tableau, delivering real-time visibility into pipeline health, revenue performance, and operational efficiency.
Develop advanced Excel models (pivot tables, Power Query, financial forecasting, scenario analysis) to support strategic planning and business reviews.
Support GTM forecast accuracy, pipeline hygiene, and sales productivity metrics by optimizing Salesforce data structure and reporting.
Automate recurring reporting to improve processes, reduce manual effort, and enhance data integrity across systems.
Create standardized reporting frameworks to align and document data processed and outputs, ensuring consistency, governance, and audit readiness.
Present insights and recommendations to senior leadership to support the GTM organization and influence strategic initiatives and operational priorities.

Requirements

5+ years in Revenue Operations, Sales Operations, Business Operations, or related GTM support role.
Hands-on experience with Salesforce, including navigation, reporting, troubleshooting, and basic data management.
Hands-on experience with Tableau.
Strong organizational skills, with the ability to manage multiple requests efficiently.
Excellent communication skills and a customer-focused mindset.
Comfort in a fast-paced, high-volume operational environment.
US Citizen.

Skills

Salesforce
Tableau
Excel
Google Sheets
Outreach
ZoomInfo
Clari
Gong
Marketo/Pardot
Gainsight
Zendesk
Jira
ServiceNow

Experience Level

5+ years

About the Company

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

Equal Opportunity

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice