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About the Role

Ram Iron & Metal is seeking a Scale Attendant to manage inbound and outbound traffic by reading weights and inputting data into the scaling system. This role involves providing directions, handling administrative duties, answering calls, responding to emails, and preparing documents.

Responsibilities

• Operate scales to weigh incoming and outgoing vehicles for delivery or pickup of scrap materials.
• Communicate with other scale operators and operations team to assist with vehicle yard traffic.
• Work with other staff members via phone, email, in-person, and radio communications.
• Greet customers and truck drivers and provide necessary documentation for logs.
• Perform pre-start inspections of industrial and radiation detectors.
• Provide clear directions to truck drivers and other guests.
• Print and distribute scale tickets.
• Process scale payments.
• Issue cash payments for customers requiring immediate payment.
• Handle difficult customer situations effectively and professionally.
• Manage phones and emails, assisting with customer inquiries.
• Verify receipts of supplies against packing slips and purchase orders.
• Manage work area by processing paperwork, filing, and maintaining cleanliness and orderliness of the scale house.
• Perform daily cash reconciliation, review ticket purchases, and complete daily cash count.
• Perform other duties as required.

Requirements

• High school diploma (SSGD) or equivalent is required.
• Prior experience in reception, office administration, customer service, or dispatching is an asset.
• Knowledge of metal is an asset.
• Proficient in Microsoft Word, Excel, and Outlook is required.
• Ability to read, write, comprehend, and communicate effectively in English.
• Ability to perform mathematical functions (addition, subtraction, multiplication, and division).
• Self-reliant with the ability to follow through on assignments.

Skills

• Communication
• Attention to Detail
• Drive for Results
• Problem Solving
• Planning & Time Management
• Multi-Tasking
• Collaboration
• Customer Centricity
• Professionalism
• Technically Savvy

Location

• Onsite

Work Type

• Contract
• Full-time

Experience Level

• Asset: Prior experience in reception, office administration, customer service, or dispatching

Education Level

• High school diploma (SSGD) or equivalent

About the Company

• Ram Iron & Metal Inc is a privately owned Canadian Company involved in the recycling industry since 1983, dealing with ferrous and non-ferrous metals.
• The company contributes to environmental protection through waste reduction efforts.
• Ram Iron & Metal is ISO certified for 9001, 14001, and 45001, ensuring consistent customer, supplier, employee, and community expectations are met.
• These certifications reinforce a quality and safety mindset, drive improvements, and support employee training and development.

Equal Opportunity

• RAM has a strong commitment to diversity and inclusion.
• Everyone who applies for a job will be considered.
• The company values the business benefits of diverse teams and supports employees in reaching their full potential.
• RAM works with candidates with disabilities throughout the recruitment process to ensure their needs are met.