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About the Role

Join our dynamic team as a Customer Technology Advisor and become an integral part of our cutting-edge Go-To-Market team. As a certified expert in your field, you’ll be at the forefront of revolutionizing technology solutions for our valued customers, with AI at the core. Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your technical and solution expertise to drive targeted opportunities and exceed customer expectations. In this role, you’ll be a trusted ally and visionary, delivering differentiated value to our customers. Through engaging demos and compelling presentations, you will showcase our credibility and authority in the industry, leaving a lasting impression on potential customers. You have the unique opportunity to join us at a time when you can shape how our consulting practice operates today and evolves for the future.

Responsibilities

Coordinate the entire pre-sales process, ensuring quality and compliance verification while adhering to Kyndryl best practices.
Support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery, collaborating closely with Customer Partners and Kyndryl Consult Partners.
Identify the intricate business and technical requirements of our customers, leveraging our vast capabilities to generate winning cross-practice solutions.
Develop profitable deals using extensive technical knowledge and mastery of the practice-specific domain.
Collaborate with internal and external stakeholders to generate winning responses and create optimal technical solutions.
Convey the technical benefits of Kyndryl's capabilities, matching unique customer needs through exceptional customer facing skills and articulate communication.
Actively build and nurture relationships with external alliance partners, fostering a collaborative environment for co-creating joint solutions.
Develop and deliver compelling demonstrations, proof of concepts, and prototypes to showcase the tangible value of offerings.
Showcase technical prowess, backed by external certifications, establishing authority in the field.
Showcase end-to-end knowledge of the aligned domain and associated subdomains, demonstrating dedication to continuous improvement and passion for the practice.

Requirements

Deep domain knowledge of services offerings and technical solutions in a practice.
Demonstrated experience translating distinctive technical knowledge into actionable customer insights and solutions.
Prior consultative selling experience.
Externally recognized as an expert in the technology and/or solutioning areas.
Technical certifications supporting subdomain focus area(s) including: Application Data and AI, Cloud, Core Enterprise and zCloud, Digital Workplace, Network and Edge, Security and Resiliency.

Skills

AI
Consultative selling
Technical expertise
Solution expertise
Customer facing skills
Communication
Demonstrations
Proof of concepts
Prototypes
Technical certifications

Work Type

Hybrid

Education Level

Bachelor's degree or Master's degree

Benefits

Flexible, supportive environment where well-being is prioritized
Be Well programs supporting financial, mental, physical, and social health
Access to cutting-edge learning opportunities
Certifications with Microsoft, Google, and Amazon
Coaching and hands-on experiences

About the Company

Kyndryl runs and reimagines mission-critical technology systems that drive advantage for leading businesses.
We are at the heart of progress, enabling smarter decisions, faster innovation, and a lasting competitive edge through proven expertise and AI-powered insight.
Our purpose is to power human progress.
We focus on ensuring all Kyndryls feel included and welcome people of all cultures, backgrounds, and experiences.
We believe in growth and are excited to see what you can bring.
Employee feedback indicates that belonging is the number one driver of employee engagement.
We are committed to fostering a culture of empathy and shared success.
We achieve progress the world depends on, with purpose.
We are committed to sustainable progress for our customers and supporting the communities where we work and live.

Equal Opportunity

We welcome people of all cultures, backgrounds, and experiences.
Even if you don’t meet every requirement, we encourage you to apply.
Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success.