Inside Account Manager at Infoblox | Austin, US | Rezi

Inside Account Manager at Infoblox

Inside Account Manager

Infoblox · Austin, US

1 months ago

Inside Account Manager

Infoblox · Austin, US

a month ago
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About the Role

Infoblox is seeking an Inside Account Manager to join our Sales team. This hybrid role combines proactive inside sales with account management to drive pipeline growth, customer engagement, renewals, and expansion opportunities within assigned accounts. You will manage a portfolio of 100-120 existing mid-market customer accounts, focusing on expansion, upsell, and retention.

Responsibilities

  • Manage a portfolio of approximately 120 existing customer accounts, with full ownership of renewals, expansions, and upsell opportunities
  • Conduct discovery-driven conversations to identify customer pain points and convert them into expansion opportunities
  • Drive adoption of key sales initiatives, including Daybreak, UDDI migration, Asset Insights, and Threat Defense/Axur expansion across the customer base
  • Build and maintain strong customer relationships to maximize retention and protect renewals
  • Use AI-driven forecasting, customer engagement insights, and automation to improve pipeline visibility, maintain accurate CRM data, and scale personalized outreach across a large account portfolio
  • Maintain accurate sales forecasts using Clari and ensure disciplined Salesforce hygiene across all opportunities
  • Leverage AI-powered account intelligence and sales tools to identify expansion opportunities, prioritize at-risk accounts, and uncover customer pain points before they impact renewals
  • Partner with Sales Engineers (SEs) to demonstrate technical value and develop business cases that support expansion opportunities
  • Collaborate with Channel Account Managers to co-sell and leverage channel partners throughout the sales cycle
  • Consistently meet or exceed quarterly and annual quotas for expansion, new business, and renewal revenue

Requirements

  • 1–3 years of experience in a customer-facing sales or sales-adjacent role, including Customer Development Representative (CDR), Business Development Representative (BDR), renewals, customer success, or inside sales
  • Proven ability to manage a book of business or portfolio of customer accounts while driving engagement and retention
  • Strong communication and presentation skills, with the ability to conduct discovery conversations and engage IT and technical stakeholders
  • Demonstrated curiosity and interest in networking, cybersecurity, and cloud infrastructure, with a commitment to continuous learning
  • Proficiency with sales and revenue operations tools, including Salesforce, Clari, Salesloft, and LinkedIn Sales Navigator
  • Consistent track record of meeting or exceeding sales targets, quotas, or key performance indicators (KPIs)
  • Coachable, competitive, and motivated to develop a long-term career in sales
  • Experience leveraging AI-powered sales tools and account intelligence platforms to uncover customer needs, personalize outreach, identify expansion opportunities, and improve sales productivity
  • A data-driven approach to account management, using AI-assisted insights, forecasting, and automation to enhance pipeline visibility, customer engagement, and decision-making across a large portfolio of accounts

Skills

  • Salesforce
  • Clari
  • Salesloft
  • LinkedIn Sales Navigator
  • AI-powered sales tools
  • Account intelligence platforms

Location

  • Remote

Work Type

  • Hybrid
  • Full-time

Experience Level

  • 1-3 years

Salary/Compensations

  • $60K - $70K plus bonus or commissions

Benefits

  • Comprehensive health coverage
  • Generous PTO
  • Flexible work options
  • Learning opportunities
  • Career-mobility programs
  • Leadership workshops
  • Sixteen paid volunteer hours each year
  • Global employee resource groups
  • A “No Jerks” policy
  • Modern offices with EV charging
  • Healthy snacks
  • Hackathons
  • Game nights
  • Culture celebrations
  • Charitable Giving Program supported by Company Match
  • Pay transparency
  • Reward performance

About the Company

  • Infoblox's cloud-first networking and security solutions protect 70% of the Fortune 500.
  • Infoblox has been recognized as Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running.
  • Infoblox was recognized as CybersecAsia’s Best in Critical Infrastructure 2024.

Equal Opportunity

  • Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.