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About the Role
Join Ocado Logistics as a Customer Service Team Member, playing a vital role in delivering top-quality products efficiently and ensuring an outstanding customer experience. Enjoy the freedom of the road with pre-planned routes and pre-loaded vans, while singing along to your favorite tunes.
Responsibilities
- Deliver top quality products on time and in an efficient manner.
- Provide an outstanding customer experience.
Requirements
- Full UK or EU driving licence.
- Minimum of 12 months driving experience.
- Maximum of 6 penalty points.
- No driving disqualifications in the past 5 years.
- Must be over 18 to apply.
- Good communication skills are essential.
Skills
- Communication skills
Location
- On the road
Work Type
- Permanent
- 40 hours over a seven day period
- AM & PM shifts
- Evenings
- Weekends
- Weekdays
Experience Level
- No previous experience required
Salary/Compensations
- Average hourly earnings of £14.60 per hour.
- Base pay plus premiums for evenings and weekends.
- Enhanced overtime available.
- Monday to Saturday Basic Rate: £13.96
- Evening Premium (from 6pm): £1.12
- Sunday Day Premium: £1.40
- Sunday Evening Premium: £2.63
- Overtime rate Monday to Saturday (Day Shift): £17.45
- Overtime rate Monday to Saturday (Evening Shift): £18.57
Benefits
- Company pension of up to 7% matched contributions after 3 months.
- Enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents.
- Hundreds of high street shopping, entertainment and restaurant discounts.
- Life insurance coverage from day one of employment.
- 15% off your weekly shop with Ocado.com.
- Voluntary benefits such as dental and travel insurance at a discounted price.
- Career progression opportunities.
- All breaks are paid.
- Shift rota provided up to 13 weeks in advance.
About the Company
- Ocado Logistics' mission is to provide an outstanding customer experience.
- We use automated technology to pre plan routes and pre-load vans.
Equal Opportunity
- We are proud to prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities.
- Whatever your background or story, you’ll find a home at Ocado Logistics.