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About the Role

The Marketing Team plays a key role in driving growth, building brand awareness, and creating meaningful engagement with NHS organisations and healthcare professionals. This broad, hands-on role offers exposure to a wide range of marketing disciplines and the opportunity to make a tangible impact within a growing HealthTech business.

Responsibilities

• Support the delivery of company webinars, including platform setup, scheduling, promotional assets and speaker coordination.
• Assist with the planning and execution of in-person events, including supplier coordination, attendee management, event materials and on-the-day logistics.
• Create high-quality, brand-aligned copy for email campaigns, landing pages, event materials and wider marketing communications.
• Use branded templates and AI-powered tools to produce engaging content, graphics and social media assets.
• Edit and produce short-form video content, applying captions, audio and branding to create polished, publish-ready assets.
• Coordinate with freelance designers on larger projects, helping to brief work, manage feedback and ensure projects are delivered on time.
• Support the day-to-day management of our social media channels, including scheduling content, creating assets and maintaining channel hygiene.
• Publish and update website content, ensuring landing pages, blogs and other updates are delivered accurately and efficiently.
• Support the administration of our CRM platform, helping to maintain data quality, audience segmentation and campaign readiness.
• Build and maintain targeted audience lists to support email marketing and paid advertising activity.
• Assist with reporting by gathering and analysing key marketing performance metrics across digital channels.
• Act as a central support function for the Marketing Team, helping campaigns and initiatives run smoothly and efficiently.
• Coordinate company merchandise and printed materials, supporting marketing activity and wider business initiatives through our fulfilment processes.

Requirements

• Excellent written communication and copywriting skills, with the ability to tailor messaging for different audiences while maintaining a consistent brand voice.
• Experience creating high-quality marketing assets using design tools such as Figma, Canva or similar platforms, alongside the ability to work effectively with external creative partners.
• A strong interest in AI-powered tools and modern marketing technology, with confidence adopting new ways of working.
• Familiarity with CRM systems and an understanding of data management, audience segmentation and marketing administration.
• Highly organised and detail-oriented, with a track record of delivering high-quality work across multiple projects and deadlines.
• A hands-on, proactive approach, with the ability to take ownership of tasks and see them through to completion.
• Strong interpersonal skills and confidence collaborating with colleagues across different teams, as well as external suppliers and partners.
• Tech savvy and adaptable, with the ability to quickly learn and utilise new systems and technologies.
• Enthusiasm for working within a fast-paced scale-up environment and contributing to a growing team.
• Familiarity with HubSpot.
• Qualification, certification or practical experience in Graphic Design.
• Experience working within healthcare, HealthTech or the NHS.
• Exposure to workforce management or workforce technology products.
• Familiarity with SaaS businesses and subscription-based software products.
• Experience using AI tools within a professional, creative or marketing environment.

Skills

• Copywriting
• Figma
• Canva
• CRM systems
• Data management
• Audience segmentation
• Marketing administration
• Social media management
• Website content management
• Video editing
• Event coordination
• Campaign execution
• Content creation
• Digital marketing
• Asset production
• Marketing operations
• AI-powered tools

Location

• London

Work Type

• Hybrid
• Flexible

Experience Level

• Entry Level
• Mid Level

Education Level

• Degree
• Certification

Salary/Compensations

• £35,000

Benefits

• Cycle Scheme
• Tech Loan Scheme
• Employee Assistance Programme (Health Assured)
• Personal Learning & Development Budget
• Flexible income options via Stream
• Dog friendly London Hub
• Vibrant and fun London Hub with unlimited refreshments & games
• Access to co-working spaces across the UK

About the Company

• Since 2016, Patchwork Health has been on a mission to make truly flexible and sustainable working a reality for all healthcare staff.
• Their fully integrated workforce management solution helps optimise outcomes for organisations, managers, staff and patients alike.
• Built by a team of dedicated healthcare veterans, and co-created with the NHS, their technology and services have been embraced by over 100 healthcare sites to date.
• Patchwork offers a range of different solutions, including temporary staff banks, collaborative staff banks, an innovative new rostering solution, and an Agency Manager.
• Patchwork Insights also provides managers with comprehensive data oversight.
• Patchwork Health has been recognised as HSJ’s 2022 Staffing Solution of the Year, and have recently received the prestigious HSJ Partnership Award and the Spectator’s Economic Innovator of the Year Award.

Equal Opportunity

• Patchwork is an inclusive employer, and is committed to not only meeting legal requirements and standards, but our own diversity, equality, and inclusivity policies and pledges throughout all stages of the employee lifecycle.