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About the Role

Provide professional, friendly, and efficient Facilities Service to employees and the business, while maintaining a strategic focus and overseeing all Facilities property services.

Responsibilities

• Ensure Facilities Management services are delivered in line with the Pernod Ricard Facilities Management Strategy.
• Manage outsourced services including maintenance, cleaning, parking, utilities, catering, and security.
• Ensure the office is kept in good structural and decorative order and manage lifecycle expenditure for refit and replacement of assets.
• Manage a multi-disciplinary team of Facilities Management employees, ensuring clear objectives, relevant job descriptions, and development plans are in place.
• Ensure all works and maintenance activities comply with current statutory legislation and Codes of Practice.
• Oversee daily supplier performance in the London office, ensuring services meet contractual terms, SLAs, KPIs, and site standards.
• Track supplier performance, responsiveness, and compliance, addressing issues and driving improvements.
• Identify and escalate supplier risks or concerns, providing clear recommendations to Head of Facilities and procurement.
• Build and maintain strong supplier relationships.
• Partner with the Health & Safety Business Partner and central H&S team to manage site risk.
• Oversee daily Health & Safety compliance, ensuring all on-site activities meet policies, regulations, and safe working standards.
• Ensure H&S controls are embedded in daily Facilities operations, addressing non-compliance and driving corrective actions.
• Manage third-party arrangements to ensure compliance with H&S legislation and site-specific controls.
• Monitor LIFE assessment compliance, escalating risks and gaps.
• Lead regular site safety inspections (Care Tours), identifying hazards and ensuring actions are completed.
• Ensure all incidents, near misses, and hazards are logged, investigated, and used to drive improvements.
• Represent the site at quarterly Health & Safety Working Group meetings.
• Manage the annual Facilities budget, identifying and reporting any risks.
• Control day-to-day Facilities spend, ensuring costs stay within the agreed budget.
• Review spend regularly with the Head of Facilities, highlighting risks and opportunities.
• Challenge costs to ensure value for money, driving efficiencies while maintaining service quality.
• Review and approve Facilities invoices, ensuring accuracy, compliance, and correct cost allocation.
• Manage relevant service level agreements and KPI’s for the Facilities service desk.
• Review monthly reports and highlight any risks.
• Ensure all Facilities requests are assigned, updated, and resolved on an ongoing basis.
• Highlight any frequent issues or customer concerns.
• Liaise with the Building Manager on day-to-day operational issues.
• Maintain the premises to a high standard within lease obligations.
• Involvement in all property developments, upgrades, and refurbishments.
• Oversight of external service providers engaged in property upgrades/ changes/ refurbishments.
• Lead the operational management and oversight of fleet services for the London office.
• Support the development and implementation of fleet efficiency initiatives.
• Oversee all elements of the onsite staff shop.
• Highlight/ report risks or issues to the Head of Facilities.
• Ensure compliance with our overall S&R Strategy for Facilities and Environmental Management.
• Set out and manage KPI’s for reduction in utilities/ recycling/ waste consumption for the property.

Requirements

• Experience in facilities management.
• Ability to lead, support, and develop a diverse team, including both direct reports and outsourced partners.
• Strong communication and stakeholder management skills.
• Customer-focused mindset.
• Strong commitment to Health & Safety.
• Experience working with multiple suppliers and managing operational complexity.
• Understanding of contracts, SLAs, and supplier relationships.
• Comfort working in fast-paced or complex environments, balancing multiple priorities.
• Commercial awareness, including experience managing budgets and day-to-day costs (not essential but preferred).
• A technical understanding of building operations or maintenance, or the ability to develop this knowledge.

Skills

• Facilities Management
• Team Leadership
• Stakeholder Management
• Supplier Management
• Health & Safety Compliance
• Budget Management
• Contract Management
• SLA Management
• KPI Management
• Building Operations
• Maintenance Management
• Fleet Management
• Sustainability Management

Location

• London

Work Type

• Full-time

Experience Level

• Mid-level

Benefits

• Private medical insurance
• Critical illness cover
• Optional healthcare cash plan
• Dental insurance
• 28 days’ annual holiday
• Employee pension
• Share incentive plan
• Family care
• Season ticket loans
• Free mortgage advice
• Payroll giving
• Gifts & discounts
• Allowance to spend on brands in staff shop
• Employee discounts from high street retailers
• Regular events in office bar
• Employee-run networks
• Flexibility and trust
• Tools and resources for wellbeing and mental fitness

About the Company

• Pernod Ricard is a world leader in premium spirit and champagnes.
• Our iconic brands include Absolut, Jameson, Chivas Regal, Havana Club, Kahlua, Beefeater, Martell, Mumm Perrier-Jouët.
• We are a company with a soul, rooted in heritage, guided by family values, and committed to growing our brands responsibly.
• With 19,000 employees worldwide, we empower people to thrive, foster meaningful connections, and bring our culture of inclusivity, purpose, and authentic conviviality to life.
• In the UK, Pernod Ricard is made up of 4 businesses: Pernod Ricard UK, Chivas Brothers, Pernod Ricard Global Travel Retail, and The Absolut Group.
• We are an organisation of 2,000 employees in the UK, headquartered in London, in a brand-new office designed with sustainability, ‘conviviality’ and collaboration in mind.
• We also have offices in Scotland and various distilleries and production sites across the UK.
• Pernod Ricard is a worldwide leader in the spirits and champagne industry, blending traditional craftsmanship, state-of-the-art brand development, and global distribution technologies.
• Our prestigious portfolio of premium to luxury brands includes Absolut vodka, Ricard pastis, Ballantine’s, Chivas Regal, Royal Salute, and The Glenlivet Scotch whiskies, Jameson Irish whiskey, Martell cognac, Havana Club rum, Beefeater gin, Malibu liqueur and Mumm and Perrier-Jouët champagnes.
• Our mission is to ensure the long-term growth of our brands with full respect for people and the environment, while empowering our employees around the world to be ambassadors of our purposeful, inclusive and responsible culture of authentic conviviality.
• Pernod Ricard’s consolidated sales amounted to € 10,959 million in fiscal year FY25.
• Pernod Ricard is listed on Euronext (Ticker: RI; ISIN Code: FR0000120693) and is part of the CAC 40 index.

Equal Opportunity

• We are committed to diversity and inclusion.
• People are at the heart of everything we do at Pernod Ricard and are the foundation of our collective spirit as ‘Créateurs de Convivialité’.
• We promote diversity and inclusion throughout our business and supply chain.
• In our teams, we proactively foster a diverse work force and an inclusive culture – an environment where we can truly be ourselves.
• We will assess your application for this role based on your skills, experiences and achievements, not your gender, age, ethnic or educational background or any other such factors.
• Please feel free to leave these off your CV and application form if you so wish.
• Similarly, if you would like to discuss opportunities for flexible working or require accommodations or support to complete our application process, please let us know.
• As ‘Créateurs de convivialité’, we want to turn social interactions into genuine and friendly experiences of sharing and wellbeing.
• In our culture, we want to create diverse teams in which our differences contribute to our success.
• Therefore, all are welcome at Pernod Ricard, regardless of your religious beliefs or personal choices on the consumption of alcohol.
• In our business, we work together with industry members, civil society, governments, local authorities and UN bodies to promote responsible drinking.