About the Role
The Store Manager role is part of Wolt Market, Wolt's own grocery stores, focused on delivering convenience and customer experience. This position plays a key part in the growth of Wolt Market in Germany, offering a unique opportunity to influence city operations and contribute to the future of grocery shopping.
Responsibilities
- Guide, coach, and develop Shift Leads.
- Ensure Shift Leads have the necessary knowledge and tools for smooth day-to-day operations, including freshness, inventory, and stock management.
- Hire, train, provide daily feedback, and conduct bi-annual 1v1s for individual growth, performance review, and goal setting.
- Lead, grow, and motivate the team, creating a positive work environment.
- Plan team events a couple of times a year.
- Consistently improve store operations in collaboration with the Operations Team.
- Ensure fast delivery and fluent operations.
- Participate in internal and external meetings.
- Collaborate with other Wolt functions to ensure a good product selection.
- Monitor shrink levels and control food waste.
- Manage shift scheduling.
- Handle incoming goods and store orders.
- Oversee store and colleague needs to enable fast growth, including supplies and IT equipment.
Requirements
- Leadership experience and demonstrated ability to motivate others.
- Experience working in a grocery store is a plus.
- Ability to learn fast and multitask.
- Proactive and service-minded.
- Can-do attitude and enjoyment of working in a fast-paced entrepreneurial environment.
- Availability to work days, evenings, and weekends.
- Data-driven and analytical with the ability to use data for improvement.
- Fluent level of English.
- German is considered a plus.
Skills
- Team leading
- Customer orientation
- Inventory management
- Stock management
- Hiring
- Training
- Performance management
- Scheduling
- Communication
- Analytical skills
Location
- Berlin
Work Type
- Full time
Experience Level
- Team leading experience
About the Company
- Wolt creates technology that brings joy, simplicity, and earnings to neighborhoods worldwide.
- Started with restaurant food delivery in 2014, now expanding to deliver almost everything.
- Operates in over 500 cities across 30 countries.
- Joined forces with DoorDash in 2022 to continue global expansion.
- Wolt Market is their own grocery store concept focused on convenience and customer experience.
- One of Europe's fastest-growing companies.
Equal Opportunity
- Committed to growing and empowering an inclusive community.
- Hires and cultivates diverse teams with varied backgrounds, experiences, and perspectives.
- Believes true innovation occurs when everyone has a seat at the table and the opportunity to excel.
