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About the Role

Iron Mountain is seeking a motivated Director of Operations to join our Crozier Fine Arts team. In this role, you will be responsible for running day-to-day operations across warehouse, transportation, and project delivery, including budget management and aligning operating strategies with business objectives to fuel growth in the fine arts marketplace. You will lead a dedicated UK-based team of over 130 professionals committed to the seamless delivery and protection of cultural and historical artifacts.

Responsibilities

Drive day-to-day operations across the warehouse, transportation, and project delivery functions using data-driven insights to optimize the client experience and maximize return on investment.
Partner closely with Account Management, Sales, and Finance teams to lead and develop a diverse workforce, ensuring high-performance culture and seamless service delivery.
Manage the regional budget with strict financial rigor while ensuring all logistics and communications comply with organizational standards and global regulations.

Requirements

Proven track record leading supply chain operations for delicate products within a matrix management organization, specifically managing teams of over 130 personnel.
Strong Transportation experience, ideally with inner city experience, having revamped an organisations transportation network.
Deep knowledge of industry-leading technologies, including Transportation Management Systems (TMS), Warehouse Management Systems (WMS), and Enterprise Resource Planning (ERP) software.
Demonstrated ability to manage significant Profit and Loss (P&L) responsibilities and build long-term operational plans that leverage labor and pricing to drive growth.
An undergraduate degree (preferred) and a solid understanding of logistics for precarious items, ideally with experience serving High Net Worth Individuals.

Skills

Transportation Management Systems (TMS)
Warehouse Management Systems (WMS)
Enterprise Resource Planning (ERP)

Location

London (multi-site)

Work Type

Full-time

Experience Level

Director

Education Level

Undergraduate degree (preferred)

Salary/Compensations

Competitive Compensation: Salary and benefits package aligned with your professional experience.

Benefits

Health and Wellness: Comprehensive health, wellness, and retirement plans to support your long-term well-being.
Growth Opportunities: Access to global connectivity and opportunities for continuous learning and professional growth.

About the Company

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics.
We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Crozier is part of Iron Mountain Incorporated (NYSE: IRM), the global leader in innovative storage and information management services, protecting billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.
The infrastructure of Iron Mountain uniquely positions Crozier to handle diverse and non-traditional collections.
Ultra High-resolution 3D scanning, digitization, and archival solutions are some of the specific services provided through Crozier’s affiliation with Iron Mountain.
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries.
We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics.
Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

Equal Opportunity

See the Supplement to learn more about Equal Employment Opportunity.