About the Role
Advisors & Consulting Services (A&CS) is Mastercard’s global consulting and execution arm, focused on helping clients solve complex business challenges and realize measurable value from Mastercard’s data, products, and platforms. Deploy is a core execution capability within A&CS, focused on the technical and operational delivery of Mastercard solutions for clients. This role is responsible for driving end-to-end project execution—coordinating cross-functional teams, managing timelines, dependencies, and risks, and acting as the primary day-to-day delivery lead for the client.
Responsibilities
- Manage the end-to-end delivery of multiple technical projects simultaneously, ensuring timelines, scope, quality, and budget are actively controlled.
- Act as the primary day-to-day delivery lead for client stakeholders, maintaining clear communication, expectations, and confidence.
- Plan and manage integrated delivery schedules, dependencies, and milestones across parallel workstreams and teams.
- Coordinate cross-functional teams including Solutions Architects, engineers, product specialists, vendors, and client delivery teams.
- Drive technical delivery governance, including status reporting, RAID management, action tracking, and escalation.
- Lead regular project ceremonies and forums (weekly delivery calls, checkpoints, SteerCo inputs, and readiness reviews).
- Ensure delivery readiness by supporting scope definition, resourcing plans, onboarding of team members, and transition from pre-engagement into delivery.
- Proactively identify and mitigate delivery risks and constraints, balancing client priorities with technical and operational realities.
- Track and manage commercial and contractual considerations, including effort burn, change control, and alignment to agreed statements of work.
- Maintain a strong focus on quality, predictability, and outcomes, ensuring deliverables meet agreed acceptance criteria.
- Partner closely with internal stakeholders to ensure delivery aligns with Deploy standards, best practices, and ways of working.
- Support continuous improvement by capturing lessons learned and contributing to the refinement of delivery frameworks and playbooks.
- Manage bilingual stakeholder engagement across Japanese client teams and regional or global stakeholders.
Requirements
- Proven experience delivering multiple concurrent technical projects in a client-facing environment, ideally within financial services, payments, digital platforms, or regulated industries.
- Strong background in technical project management, coordinating engineering, architecture, product, and third-party teams across complex delivery landscapes.
- Demonstrated experience managing API-led integrations, platform implementations, or digital channel builds, with the ability to engage confidently on technical topics.
- Solid understanding of software delivery lifecycles, delivery governance, and structured execution in both agile and hybrid delivery models.
- Experience operating within regulated environments, with awareness of risk, compliance, and governance expectations (e.g. banking or payments).
- Track record of managing delivery risk, dependencies, and change control across parallel workstreams.
- Excellent stakeholder management skills, with the ability to communicate clearly and professionally with client, technical, and senior internal stakeholders.
- Experience supporting or managing commercial aspects of delivery, including effort tracking, scope management, and change requests.
- Strong organisational skills with the ability to prioritise effectively across competing demands and shifting client priorities.
- Comfortable working autonomously in a client-embedded or hybrid delivery model.
- Based in Japan with the ability to work on-site with the client as required.
- Business-level Japanese and English communication skills, with the ability to work across local and regional teams.
- Abide by Mastercard’s security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach.
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Skills
- Technical Project Management
- API-led integrations
- Platform implementations
- Digital channel builds
- Software delivery lifecycles
- Delivery governance
- Agile delivery models
- Hybrid delivery models
- Risk management
- Dependency management
- Change control
- Stakeholder management
- Commercial aspects of delivery
- Effort tracking
- Scope management
- Change requests
- Organizational skills
- Prioritization
- Autonomous work
- Bilingual stakeholder engagement
- Mastercard’s digital products and solutions
- Agile methodologies
- Product development best practices
- Payments
- Card platforms
- Wallets
- Fintech ecosystems
Location
- Japan
Work Type
- On-site
- Hybrid
Experience Level
- Manager
Education Level
- Formal project management certification (e.g. PMP, PRINCE2, Agile / Scrum)
About the Company
- Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
- Together with our customers, we’re helping build a sustainable economy where everyone can prosper.
- We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
- Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
- Everyone wants easier ways to pay; we invent them.
- Checkout lines are slow; we speed them along.
- Merchants want more sales; we give them data and insights.
- People need financial access; we connect them.
- Corporate purchasing is complicated; we make it simple.
- Commuters are busy; we speed them on their way.
- Governments need greater efficiencies; we help create them.
- Small businesses are virtual; we give them access to a world of buyers.
- Retailers want to fight fraud; we provide the tools.
