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About the Role

The IT Digital Application Senior Analyst Cancer Services acts as a key support and primary expert for their assigned applications. This role involves project work, maintenance, incident resolution, change requests, testing, upgrades, and change control activities. The Senior Analyst will collaborate with management to set priorities, resolve issues, and maintain strong relationships between IT and application users, acting as a liaison with other departments and external stakeholders.

Responsibilities

Partners with subject matter experts and other Electronic Health Record (EHR) Management to ensure build consistency and successful end to end patient centric workflow.
Identifies and resolves production issues, including identifying appropriate parties and potential solutions with minimal guidance.
Provides support to team members and serves as the initial point of contact for their assigned team.
Participates in planning, obtaining customer input, and projecting resource requirements.
Reviews system requirements with customers and translates requirements into specific functions or deliverables.
Works with all clinical, business, and technical resources in a positive, supportive, and collaborative team manner.
Carries out analysis of process workflows, data collection, and reporting requirements, interpreting into design where necessary.
Analyses flow chart processes and recommends ways to reduce steps and increase efficiency through use of technology.
Other duties as assigned.

Requirements

Currently certified in Beacon EPIC application.
Extensive experience in information technology dealing with applications development and support, or end user training, or equivalent experience in an operational or financial role.
Experience with Epic modules, ancillary systems, and health system operations.
Experience supporting a major system in a clinical or system analyst capacity.
Experience working within an agile environment.
Higher National Diploma (HND) or foundation degree in IT, Computer Science, or relevant field.
Bachelor’s degree (Preferred).
Any other IT professional certification (ITIL, Prince 2, etc) (Preferred).
This role may be subject to a Disclosure and Barring Service (DBS) check.

Skills

Beacon EPIC application certification
Applications development and support
End user training
Operational or financial roles
Epic modules
Ancillary systems
Health system operations
Clinical system analysis
Agile environment
IT professional certifications (ITIL, Prince 2)

Location

40 Grosvenor Place, London, SW1X 7AW

Work Type

Hybrid
Full time
Permanent

Experience Level

Senior Analyst

Education Level

Higher National Diploma (HND) or foundation degree in IT, Computer Science or relevant field
Bachelor’s degree (Preferred)

Salary/Compensations

Up to £55,000

Benefits

25 days annual leave plus Bank Holidays
Double-matched salary exchange pension
Private Medical & Dental Insurance
Life Assurance
Season Ticket Loan & Cycle to Work schemes
Workplace Nursery Scheme
Wellbeing Hub with mental health, coaching and EAP support
Earned Wage Access
Access to discounts on food, retail, and more

About the Company

Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians.
Our Mission, ‘Caring for life, researching for health, and educating those who serve’, assures our unwavering commitment to professional development.
As a private hospital with no shareholders, we reinvest all profits back into our organisation.
Cleveland Clinic is one of the leading providers of specialised medical care in the world, providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations.
We employ over 80,000 caregivers worldwide and continue to drive innovation in healthcare.
With over 100 years of history, our “Patients First” philosophy is at the heart of everything that we do.
Cleveland Clinic London is part of a global health system that consistently ranks among the top hospitals in the world.
We focus on clinical excellence, safety and patient outcomes, all supported by research, medical education, technology and teamwork.
Our mission — caring for life, researching for health, educating those who serve — has driven us to seek continual innovation and improvement over our 100-year history.
At the heart of Cleveland Clinic London is our “Patients First” philosophy, which creates an environment that delivers world-class clinical care customised for you.
Our best practices include tools, techniques and methods that are measurable, replicable and evidence-based, all designed to enhance the patient experience.
Our multidisciplinary approach brings different clinical perspectives to our patient’s care, so they can benefit from the expertise of many specialists.
Cleveland Clinic London is organised into patient-centred institutes.
Expert teams combine the medical, surgical and support functions for specific body systems or health disorders to improve patient care and experience.

Equal Opportunity

As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity.
CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging.
Shortlisting, interviewing and selection will always be carried out without regard to any Protected Characteristics.
When aware of the need to do so and when required, CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure, so far as practicable, that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.