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About the Role

As an Assistant Store Manager at Swarovski, you will be an ultimate advocate for the brand, providing customers with extraordinary service and an awe-inspiring brand experience. You will lead and grow a team with passion and enthusiasm, making dreams come true. This role offers a rewarding opportunity within a diverse team that shares a passion for fashion and jewelry, allowing you to learn and grow with an iconic global brand.

Responsibilities

Strive for excellence and go beyond in every customer interaction
Build a loyal portfolio of existing and new customers
Act as a role model, leading by example with passion and enthusiasm
Support recruitment, coach and motivate the team to drive the business
Support the implementation of the monthly service and sales plan, goals and targets
Facilitate the on-boarding of New Starters, in-store

Requirements

1-2 years’ experience working in a multi-cultural retail environment
Experience in luxury, Fashion/Cosmetics/Lifestyle Brands
Leadership and coaching skills
Digital proficiency, learning agility and growth mindset
A winning personality to easily establish trustful relationships

Skills

Leadership
Coaching
Digital proficiency
Learning agility
Growth mindset

Location

In-store

Work Type

Retail

Experience Level

Assistant Store Manager
1-2 years experience

Benefits

Swarovski products discounts
Employee Assistance Program
Volunteering leave
Learning and development programs

About the Company

Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.
Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories.
Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people.
Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group.
A responsible relationship with people and the planet is part of Swarovski’s heritage.
Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.

Equal Opportunity

Swarovski is an equal opportunity employer.
We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard.
A place where anyone/everyone belongs.
All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.