About the Role
As a Salesperson (m/f/d) in the Flex Team, you will be the first point of contact in the branch, ensuring a positive customer experience in sales and service. This role involves structured onboarding, deployment at various ATU locations within a regional radius, customer consultation, handling payments and complaints, scheduling workshop appointments, maintaining the sales floor, and assisting with goods receipt and storage.
Responsibilities
- Act as the primary contact in the branch, ensuring a positive customer experience in sales and service.
- Provide customer consultation during sales and advisory discussions.
- Process payments and handle customer complaints.
- Schedule workshop appointments.
- Maintain and present the sales floor.
- Receive, store, and support in the warehouse area.
- Flexible deployment at ATU locations within a radius of approximately 50-200 km (by agreement).
- Work a 5-day week (Mon-Sat) with early and late shifts in a two-shift system.
Requirements
- Experience in retail/sales (e.g., Sales Assistant, Sales Specialist, Customer Advisor, Sales Consultant).
- Interest in the automotive industry or DIY store environment.
- Motivation to learn new products and processes.
- Physically fit (standing and walking up to 8 hours/day).
- Valid driver's license (Class B) in Germany.
- Independent organization of routes and travel times.
- Willingness for occasional overnight stays away from home.
- Experience as a salesperson, sales assistant, sales specialist, customer advisor, cashier, or retail clerk.
Skills
- Customer service
- Sales
- Consultation
- Cash handling
- Complaint management
- Inventory management
- Merchandising
- Route planning
Location
- Regional (approx. 50-200 km radius)
Work Type
- Full-time
- Part-time possible
- Permanent position
- Shift work
Experience Level
- Entry-level possible with relevant experience
Salary/Compensations
- EUR 2700 - EUR 2900 monthly
Benefits
- Weekly and quarterly bonus (profit sharing)
- Permanent employment (40 hrs/week, part-time possible) with only 3 months probation
- Minute-by-minute time tracking for overtime pay
- Top onboarding in the branch
- Financial and organizational support for travel
- Work clothing including laundry service
- Up to 75% employee discount
- JobRad (company bike program)
- Corporate Benefits
- Company pension plan and capital-forming benefits
- 30 days of vacation and special leave for special occasions
- Referral bonus of €2,000 gross for recommending friends and former colleagues
About the Company
- ATU is Germany's largest independent workshop chain with over 500 branches and approximately 9,000 employees.
- We enable people to get vehicles back on the road and ensure our customers can continue their journeys.
- We foster an environment where people can rely on each other.
Equal Opportunity
- For the sake of better readability, the simultaneous use of male, female, and diverse (m/f/d) language forms is omitted. All personal designations apply equally to all genders.
