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About the Role

We are looking for a Strategic Projects Manager who is equal parts commercial operator and generalist problem-solver. You will drive business performance through strategic planning, operational excellence, and execution of high-impact projects across the Australian business. This is a generalist role where you will own ambiguous work that spans teams and disciplines, bringing structure, rigour, and momentum to projects.

Responsibilities

Own cross-functional projects end to end, from scoping and stakeholder alignment through to delivery.
Launch product features, evaluate new partner models, improve in-store promotions, or solve member experience problems.
Bring structure to ambiguous problems by defining the right questions, mapping moving parts, and working through solutions.
Act as the connective tissue, working across product, engineering, marketing, member operations, and commercial teams.
Support business planning, including quarterly plans and monthly business reviews.
Quantify opportunities by sizing commercial impact, cost, and effort to drive trade-offs and sequencing decisions.
Identify and improve gaps in processes or decision-making.
Support the operating cadence for Australia, including weekly standups, monthly performance reviews, and quarterly planning.

Requirements

At least 5+ years of experience in strategy, product, consulting, or commercial roles.
Track record of leading complex, cross-functional products or projects.
Product-minded with the ability to work with technical teams, understand roadmaps, and make well-rounded decisions.
Comfortable with data, able to dig into customer or commercial data to find answers.
Experience in a fast-moving, early-stage environment, with a proven ability to build without waiting for instruction.
A consulting background, or experience in rewards, marketplaces, or loyalty platforms is advantageous.

Skills

Strategic planning
Operational excellence
Project execution
Stakeholder alignment
Problem-solving
Data analysis
Commercial acumen
Cross-functional collaboration

Location

Sydney CBD, Australia

Work Type

Hybrid

Experience Level

5+ years

Salary/Compensations

Competitive base salary + quarterly bonus

Benefits

24 days annual leave
Birthday off
Volunteer and moments that matter leave
$1,000 health insurance contribution
Personal development fund
Generous parental and fertility leave
BLC card

About the Company

Blue Light Card supports and celebrates those who serve communities, including emergency services, healthcare, defence, and education sectors.
We offer exclusive benefits and discounts through partnerships with top brands.
Founded in the UK in 2008, we have over 6 million members globally.
Launched in Australia in 2022 with a commitment to supporting those who serve.
This is an opportunity to be part of a team driving the next chapter of Blue Light Card’s journey, blending purpose with measurable commercial success.