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About the Role

Portmans is seeking confident, stylish, and commercially driven Store Managers for a full-time position in a fast-paced retail environment. The role involves driving sales, coaching the team, and ensuring exceptional customer experiences.

Responsibilities

• Lead from the front to drive sales, KPIs, and store performance through strategic planning and flawless execution.
• Inspire, coach, and develop a team of 10+ to consistently deliver high standards in customer experience, styling advice, and product knowledge.
• Manage day-to-day operations including stock control, VM updates, and compliance.
• Use commercial acumen to build efficient rosters aligned with budgeted hours and productivity goals.
• Cultivate an inclusive, energetic, and results-driven culture where the team can grow and succeed.

Requirements

• Minimum 2 years’ experience as a Store Manager or Senior Assistant Manager in a high-volume fashion retail environment.
• Demonstrated success in leading a sales-strong culture and managing performance.
• Proven ability to drive store results through analysing reports, setting clear goals, and coaching in real time.
• Strong skills in stock management, shrinkage reduction, and visual merchandising.
• Passion for styling and delivering exceptional, customer-first service.
• Confident communicator with strong problem-solving skills and attention to detail.
• Availability for late-night trade, alternating weekends, and some public holidays is essential.

Skills

• Sales
• Team Leadership
• Customer Experience
• Styling Advice
• Product Knowledge
• Stock Control
• Visual Merchandising
• Commercial Acumen
• Rostering
• Problem-Solving
• Attention to Detail

Location

• Onsite

Work Type

• Full-time

Experience Level

• Store Manager
• Senior Assistant Manager

Salary/Compensations

• Competitive hourly rate with penalty rates for late nights, weekends, and holidays.
• Monthly and seasonal bonuses based on performance.

Benefits

• Up to 70% discount on Portmans products.
• Exclusive perks via the Just Us Portal, such as Gym membership discounts.
• Flexible rosters to support work-life balance, including alternate weekends.
• A structured 3-month training plan with Buddy Manager support.
• Access to leadership and recruitment workshops for career advancement.
• Employee Assistance Program for wellbeing and mental health support.

About the Company

• Since the 1940s, Portmans has been empowering individuals with polished, professional fashion that suits all ages and sizes.
• A well-established brand and part of a successful retail group with four other dynamic brands.
• Offers clear development paths, leadership workshops, and upskilling opportunities in a people-first culture.
• A vibrant and supportive business.

Equal Opportunity

• Our team members and customers have the right to a safe working and shopping environment.
• Verbal Aggression, Sexual Harassment and Physical Abuse will not be tolerated.